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About

Named the #1 channel management provider to the Internet Retailer Top 1000, ChannelAdvisor provides everything you need to optimize, connect with more consumers, and increase sales on nearly 200 channels, including Amazon, eBay, Facebook, Google, Lazada, Walmart, Zalando, and more marketplaces around the world. Our proprietary technology, combined with our team of e-commerce experts, helps automate and optimize your advertising campaigns and product feeds across search engine marketing (SEM) channels, social media marketing, marketplaces advertising, video advertising, and much more. Ease the path to purchase by making your content and digital campaigns actionable. Our Shoppable Media solutions help brands improve their customer experience while providing the retail insights needed to grow and strengthen their relationships with preferred retailers.

About

PIMworks is a Product Information Management (PIM) software that helps retailers and brands centrally manage product data. Along with product data management, online retailers and brands can manage digital assets, easily syndicate accurate product data to multiple channels and maintain their vendor profile details seamlessly. PIMworks offers a lot of integrations including Bigcommerce, Magento, and Shopify, Amazon to name a few. PIMworks' ML-based product catalog enrichment features help in improving the accuracy of product content. All the teams involved in the creation of product catalogs can collaborate effectively by creating workflows in PIMworks. The overall product data performance can be monitored and analyzed with insights available on the dashboards. Right from product catalog creation to getting all the relevant product information from top channels and marketplaces, PIMworks helps all the brands and retailers to stay ahead in their market and gain better profits

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers and brands

Audience

We cater to the retailers and brands in all the industries across different categories. Some of the industries include building parts manufacturers, furniture, electronics and electrical supplies, apparels and fashion, all industrial products, and more.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$699 per month
We provide customized pricing to our users. Visit our website to know more
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Brings together orders, sales and other important pieces of info and data. Good at launching new marketplaces.

Cons

  • Lock in for 2 years. Overage fees on an already expensive system. Customer support is non existent. Reports differ to the actual Marketplace. Too ridged.

Pros & Cons from Real Users

Pros

  • I like the automated content enrichment feature that PIMworks provides. Also, the knowledge base is very much detailed.
  • PIMworks is very helpful for us to manage and maintain all our catalog information in a centralized repository.
  • PIMworks provides product information management and also data management options which is very useful for us to maintain catalog information and data.
  • The workflow management capabilities offered by PIMworks is by far my favorite feature of PIMworks. Also, the task management is nice.
  • PIMworks is a very handy PIM platform with lot of core capabilities. The attention to detail with the features is very impressive.

Cons

  • I do not like the pricing of the software as I find it a bit steep.
  • I do not have any significant cons about using PIMworks.
  • All the features of PIMworks are very good and I do not have any complaints.
  • The over the air patch updates takes longer to download.
  • I do not have any major concerns with my usage of PIMworks.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChannelAdvisor
Founded: 2001
United States
www.channeladvisor.com

Company Information

PIMworks
Founded: 2002
India
www.pimworks.io

Alternatives

Descartes Sellercloud

Descartes Sellercloud

Descartes Systems Group

Alternatives

Akeneo PIM

Akeneo PIM

Akeneo

Categories

Categories

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Catalog Management Features

Catalog Creation Supported
Content Library Supported
Content Management Supported
Cross Selling Functionality Supported
Custom Product Attributes Supported
Customizable Catalogs Supported
Desktop Publishing Not Supported
Pricing Management Supported
Product Comparison Not Supported
Search Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Supported
Brand Control Supported
Customizable Branding Supported
File Conversion Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Supported
Search/Filter Supported
Version Control Supported
Watermarking Supported
Workflow Management Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Not Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Not Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Product Data Management Features

Bill of Material Management Supported
Document Management Supported
Formula Management Supported
Product Analytics Supported
Product Lifecycle Management Supported
Testing Management Supported
Version Control Supported

Vendor Management Features

Audit Management Not Supported
Contact Management Not Supported
Customer Database Supported
Self Service Portal Not Supported
Supplier Master Data Supported
Transaction History Supported
Vendor Maintained Profiles Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Supported
Vendor Qualification Tracking Not Supported

Workflow Management Features

Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Not Supported
Compliance Tracking Supported
Configurable Workflow Not Supported
Customizable Dashboard Supported
Document Management Not Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Not Supported
No-Code Not Supported
Task Management Not Supported
Third Party Integrations Not Supported
Workflow Configuration Not Supported

Integrations

BigCommerce Supported
Shopify Supported
Walmart Supported
eBay Supported
Bloomreach Supported
Causal Supported
Cdiscount Supported
ChannelEngine Not Supported
ConnectPointz Supported
Descartes ShipRush Supported
Easyship Supported
Freightos Supported
Frisbo Supported
Magento Not Supported
Pimberly Supported
Rithum Supported
ShipStation Supported
ShippingEasy Supported
VL OMNI Supported
eFulfillment Service Supported

Integrations

BigCommerce Supported
Shopify Supported
Walmart Supported
eBay Supported
Bloomreach Not Supported
Causal Not Supported
Cdiscount Not Supported
ChannelEngine Supported
ConnectPointz Not Supported
Descartes ShipRush Not Supported
Easyship Not Supported
Freightos Not Supported
Frisbo Not Supported
Magento Supported
Pimberly Not Supported
Rithum Not Supported
ShipStation Not Supported
ShippingEasy Not Supported
VL OMNI Not Supported
eFulfillment Service Not Supported
Claim ChannelAdvisor and update features and information
Claim ChannelAdvisor and update features and information
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Claim PIMworks and update features and information