Change Control

Change Control

Sparta Systems
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About

A change control management system enables all documented changes to be properly coordinated across departments throughout the entire change control process. Without a coordinated change control management software, users could introduce changes that may disrupt operations or undo previously submitted changes requested by someone else in a different department. In addition, implementing a change control system improves transparency, so all users can see what changes have been requested, their status and who is responsible for completing the workflow. Companies invest in change control management platforms because they need to manage change at every level of the supply chain to ensure quality standards and compliance requirements are met. An optimal change control management platform will create a holistic system that eliminates miscommunications and interdepartmental disconnects.

About

Pointel Configuration Management Solution (CMS) is easy to use, thin-client application which provides you with complete control over your Genesys configuration environment. CMS instantly highlights changes made to the Genesys configuration environment and it includes a detailed Genesys audit, import/export, snapshot/restore and alerting capabilities. Pointel CMS captures all of the changes within your contact center and provides the information graphically so you can quickly and easily understand the changes made to your Genesys Configuration Management Environment. It is important to know what changes have been made to your Genesys environment and by whom. CMS audit reports provide detailed information including the name of the user who made the change, the date and time of the change and both the current and previous values. It can also restore each parameter/KVP level change or the entire application back to a given point-in-time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking to invest in a change control management platform

Audience

Companies that need a configuration management solution for Genesys Cloud

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sparta Systems
Founded: 1994
United States
www.spartasystems.com/products/trackwise-digital-change-control

Company Information

Pointel
Founded: 1999
United States
www.pointel.com/solutions/cms/

Alternatives

Alternatives

InProd

InProd

InProd Solutions Pty Ltd
Rocket ChangeMan

Rocket ChangeMan

Rocket Software
Rocket ChangeMan ZMF

Rocket ChangeMan ZMF

Rocket Software
GENESYS

GENESYS

Vitech Corporation

Categories

Categories

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Integrations

Genesys Cloud CX
Pointel DCCM

Integrations

Genesys Cloud CX
Pointel DCCM
Claim Change Control and update features and information
Claim Change Control and update features and information
Claim Pointel Genesys Configuration Management Solution and update features and information
Claim Pointel Genesys Configuration Management Solution and update features and information