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About

Champion is an AI-powered customer marketing platform that helps you engage your happiest customers and build lasting relationships that deliver ROI. In the era of efficient growth, customer advocacy is no longer a nice-to-have, but a need-to-have. Champion arms you with an AI-enabled platform to create unquestionable value that your CFO can't ignore. Build an operationalized advocacy strategy that goes beyond silos, and generates momentum at every point in the customer journey. Identify hidden advocates in your customer base, and activate them to drive growth across the full funnel. Seamlessly measure your impact, track patterns of top users to drive adoption, upsells, and renewals. Get proactive alerts when Champions leave accounts or risk is detected. Never scramble for a reference again. Accelerate deals by seamlessly connecting your opportunity with the perfect reference at the right moment.

About

CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B companies in search of a tool to leverage customer advocacy to drive growth, improve retention, and shorten sales cycles

Audience

B2B companies looking to leverage customer feedback & behavior data to improve experiences, retain accounts, reduce costs, and increase revenue through up-sells, cross-sells, and referrals.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Champion
Founded: 2023
United States
www.championhq.com

Company Information

CustomerGauge
Founded: 2007
Netherlands
customergauge.com

Alternatives

Alternatives

Orca

Orca

Orca by Cortez Labs
Base

Base

Base.ai

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Salesforce
Stackreaction
Storable Newbook
Sugar Sell
Wonderflow
Wufoo
Zapier
Zendesk

Integrations

Desktop.com
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Kapiche
Keap
NetSuite
Oracle CPQ
Pipedrive
Rivery
Salesforce
Stackreaction
Storable Newbook
Sugar Sell
Wonderflow
Wufoo
Zapier
Zendesk
Claim Champion and update features and information
Claim Champion and update features and information
Claim CustomerGauge and update features and information
Claim CustomerGauge and update features and information