Certainty Software vs. MasterControl Comparison


Certainty Software	MasterControl	+	+
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About Improve Performance and Sustainability with Certainty! Certainty is an enterprise-level software solution to easily collect and report inspection data and manage issues identified. Used by hundreds of thousands of professionals to complete millions of audits and inspections annually, Certainty helps companies around the globe ensure compliance, reduce risk, and improve performance with easy-to-use forms, real-time reports, and complete action management. Collect, track, and report accurate and powerful data to provide detailed business insights that will empower your team to improve performance and business sustainability. Certainty is used worldwide for: Safety inspections Quality assurance and control audits Supplier and supply chain compliance audits ESG assessments And much more . . .		About Bringing breakthrough products to market in highly regulated industries can feel like an endless series of trade-offs. MasterControl's software simplifies GxP workflows so you never have to sacrifice quality for cost or innovation for regulation. Complete and connected meets fast and flexible. From quality event management to document control and integrated training - MasterControl Quality Excellence transforms your quality data and processes into a competitive advantage. Modernizing your manufacturing operations starts with modern software. From work orders to work instructions and production records (EBR or eDHR) to logbooks, MasterControl Manufacturing Excellence is the simplest way to digitalize manufacturing.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Fortune 5000		Audience Life science companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $18 per user per month Priced by user and billed annually in advance. Free Version Not Supported Free Trial Not Supported		Pricing $25,000 / 1st year 25k for first year with a 5 license minimum Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.2 / 5 features 4.0 / 5 design 4.0 / 5 support 4.6 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
Pros from Real Users Pros - Flexible scoring system - Easy to set up - Very supportive and responsive team - Easy to replicate Easy to configure, excellent service an support from the Certainty Team. The Certainty tool provides maximum flexibility in operating environments where technology skills and understandings vary considerably. With the ability to operate across desktop, mobile and hard-copy (pen and paper) formats they have all sources covered. The relationship with our product manager/developer where familiarity with the product aids quick optimization and troubleshooting. Certainty's support staff has been very helpful and willing to assist us in requests of improving reports, register of records, walking us through Power Bi reports. Ryan and Alex have there every time we need help. Thanks. Creating checklists are easy to create and complete. The administrative functions to allow users restricted access is also easy to use and allows for lots of options. I watched a 20 minute webinar about creating checklists and was reasonably trained to create a basic checklist.		Pros & Cons from Real Users Pros Documents,training and quality all link up together. Has the ability to create custom web forms to meet the specific needs of the company. It enables business process workflow. - The best feature is definitely the fact that this is a web based tool that stores everything in the cloud and has no system dependency. Cons Such function is good but simple searches can turn up too many unnecessary results. The UI can definitely be further simplified to remove unnecessary buttons that might confuse the uninitiated. Currently, it's also a bit difficult to get help information from the UI.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Certainty Software Founded: 2010 Canada bit.ly/4dzwWZg		Company Information MasterControl Founded: 1994 United States www.mastercontrol.com
Alternatives HSI Donesafe Donesafe		Alternatives Qualio
SafetyPlusWeb™ Safety Plus		Propel Propel Software
BlueKanGo		AlisQI
Intelex Intelex Technologies		Qualityze EQMS Suite Qualityze
Audit Manager Focus Informatica View All		CAQ.Net CAQ AG Factory Systems View All
Categories Audit Supported CAPA Supported Compliance Supported EHS Management Supported Inspection Supported Risk Management Supported Safety Management Supported Supply Chain Management Supported		Categories CAPA Supported Change Management Supported Chemical Manufacturing Supported Complaint Management Supported Compliance Supported Document Collection Supported Document Control Supported Document Management Supported Document Version Control Supported EHS Management Supported Electronic Batch Records (EBR) Supported Food Safety Supported IT Risk Management Supported Manufacturing Execution Supported Medical Quality Management Systems Supported Occupational Health Supported Quality Management Supported Regulatory Information Management (RIM) Supported Risk Management Supported Safety Management Supported Shop Floor Management Supported SPC Supported Work Instructions Supported
CAPA Features Audit Management Supported CAPA Planning Supported Change Management Not Supported Complaint Management Not Supported Incident Management Supported Nonconformance Tracking Supported Quality Control Supported Risk Management Supported Root Cause Analysis Supported Training Management Not Supported Compliance Features Archiving & Retention Not Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Supported OSHA Compliance Supported Risk Management Supported Sarbanes-Oxley Compliance Supported Surveys & Feedback Not Supported Version Control Supported Workflow / Process Automation Supported EHS Management Features Audit Management Supported Corrective / Preventive Actions Supported Environmental Management Supported Environmental Risk Assessment Supported Forms Management Supported Incident Management Supported Industrial Safety Management Supported Injury Reporting Supported Inspection Management Supported MSDS Not Supported Occupational Health Management Supported OSHA Recordkeeping Supported Safety Risk Assessment Supported Training Management Not Supported Waste Management Not Supported Risk Management Features Alerts/Notifications Supported Auditing Supported Business Process Control Not Supported Compliance Management Supported Corrective Actions (CAPA) Supported Dashboard Supported Exceptions Management Not Supported Internal Controls Management Supported IT Risk Management Not Supported Legal Risk Management Not Supported Mobile Access Supported Operational Risk Management Supported Predictive Analytics Not Supported Reputation Risk Management Not Supported Response Management Supported Risk Assessment Supported Safety Management Features Audit Management Supported Corrective / Preventive Actions Supported Incident Management Supported Injury Reporting Supported Inspection Management Supported OSHA Recordkeeping Supported Safety Risk Assessment Supported Training Management Not Supported Show More Features Audit Features Alerts / Notifications Supported Audit Planning Supported Compliance Management Supported Dashboard Supported Exceptions Management Supported Forms Management Supported Issue Management Supported Mobile Access Supported Multi-Year Planning Not Supported Risk Assessment Supported Workflow Management Supported Inspection Features Appointment Management Not Supported Customer Database Supported Dispatch Management Not Supported Equipment Tracking Supported Photos In Reports Supported Print on Site Supported Report Templates Supported Speech Recognition Not Supported Subcontractor Management Supported Supply Chain Management Features Demand Planning Not Supported Electronic Data Interchange Not Supported Import / Export Management Not Supported Inventory Management Not Supported Order Fulfillment Not Supported Order Management Not Supported Sales & Operations Planning Not Supported Shipping Management Not Supported Supplier Management Supported Transportation Management Not Supported Warehouse Management Not Supported		CAPA Features Audit Management Supported CAPA Planning Supported Change Management Supported Complaint Management Supported Incident Management Supported Nonconformance Tracking Supported Quality Control Supported Risk Management Supported Root Cause Analysis Not Supported Training Management Supported Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Supported Workflow / Process Automation Supported Risk Management Features Alerts/Notifications Supported Auditing Supported Business Process Control Supported Compliance Management Supported Corrective Actions (CAPA) Supported Dashboard Supported Exceptions Management Not Supported Internal Controls Management Supported IT Risk Management Not Supported Legal Risk Management Not Supported Mobile Access Supported Operational Risk Management Supported Predictive Analytics Supported Reputation Risk Management Not Supported Response Management Supported Risk Assessment Supported Show More Features Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Supported Compliance Management Supported Prioritization Not Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Supported Complaint Management Features Case Management Not Supported Complaint Classification Supported Corrective Actions (CAPA) Supported Customer Complaint Tracking Supported Feedback Management Supported Forms Management Supported Issue Tracking Supported Quality Assurance Management Supported Routing Supported Self Service Portal Not Supported Social Media Monitoring Not Supported Survey Management Not Supported Document Control Features Archiving & Retention Supported Automated Routing Supported Change Management Supported Compliance Management Supported Electronic Signature Supported Escalation Management Supported Periodic Review Supported Version Control Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Not Supported Document Conversion Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported Document Version Control Features Access Controls/Permissions Supported Approval Process Control Supported Archiving & Retention Supported Audit Trail Supported Commenting / Notes Supported Document Check-in / Check-out Supported For Engineering Documents Supported Revision History Supported Version Comparison Supported Version Rollback Supported Quality Management Features Audit Management Supported Complaint Management Supported Compliance Management Supported Corrective and Preventive Actions (CAPA) Supported Defect Tracking Supported Document Control Supported Equipment Management Supported ISO Standards Management Supported Maintenance Management Supported Risk Management Supported Supplier Quality Control Supported Training Management Supported SPC Features Corrective Actions (CAPA) Supported Data Entry Not Supported Data Linking Not Supported Data Management Not Supported Excel Loader Not Supported Job Management Not Supported OPC Data Collection Not Supported Performance Metrics Not Supported Point-of-Production Analysis Not Supported Real Time Data Collection Not Supported Regulatory Compliance Supported Work Instructions Features Branding & Style Sheets Not Supported Content Management System Not Supported Drag and Drop Not Supported Dynamic Tags Not Supported Employee Feedback Not Supported Guide Approval Workflows Not Supported Media Editor Not Supported Multi-Brand Publishing Not Supported Rich Text Editor Not Supported SSO (SAML) Not Supported Translations Not Supported User Management Not Supported Version Control Supported
Integrations ALL In Learning Supported Inspired eLearning HR & Compliance Not Supported Microsoft Excel Not Supported Microsoft PowerPoint Not Supported Microsoft Word Not Supported Res_Q Not Supported SAP Business ByDesign Not Supported Showpad Coach Not Supported VIPRE Security Awareness Not Supported View All 1 Integration		Integrations ALL In Learning Not Supported Inspired eLearning HR & Compliance Supported Microsoft Excel Supported Microsoft PowerPoint Supported Microsoft Word Supported Res_Q Supported SAP Business ByDesign Supported Showpad Coach Supported VIPRE Security Awareness Supported View All 8 Integrations
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