Catch CRM vs. Repair-CRM Comparison Chart

Pros

• The software is simple and could be used very quickly. The introductory effort was minimal. The technicians were able to use the software very quickly and it helped them to plan the orders.
• So many features for a service program. We can track exactly how much a job cost compared to revenue. The dispatching functionality is great, it's easy to see where your technicians are at any given time and schedule service calls. Customer support has been outstanding. I have had every question answered promptly and customizations made where we needed them.
• The communication with the team was smooth and delivered our customization needs rapidly. Our overall efficiency grew with 25% overall, thanks to the digital work orders.
• At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everything quicker and more easily. Also my techs can read my notes now
• Great for scheduling bike-repairs daily. The booking portal helps us automate most of the scheduling.
• Cool app for quick work orders, great for keeping track of customers and client history in the CRM. Good online booking Maps view, and clean calendar!