Im OnCall

Im OnCall

01 Communique
+
+

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About

The developer friendly way to work in production. Add approval workflows to sensitive operations, record what's happening, and link identity providers to command line tools, without frustrating your team. Works with any command line tool. From MySQL to custom deploy scripts, Cased integrates into your existing workflows without interrupting your team. Setup in minutes. Our lightweight and agentless approach is low friction and your CLI commands don't change. Simple, custom just-in-time approvals for developer tools and staff tools. Approve via Slack, Microsoft Teams, and SMS. Your approvals integrate into the tools you already use. Cased knows about your on-call schedule. Automatic approvals ensure on-call rotations run smoothly. Visibility starts with identity. Provision production access with your IdP. Know who is really doing what. Customized for you. Bring your dotfiles with you to every server.

About

I'm OnCall is a cost-effective, secure online help desk software that allows organizations to offer remote support over the Internet to their customers. You can provide world-class Live-Chat support to your customers within minutes. I'm OnCall gives you private URLs for embedding into your website. Simply implement a Live-Chat button with the given URL on your website, your customers can then request to chat with an agent easily. Each agent can have up to 10 simultaneous chat sessions to deal with volumes at peak times. I'm OnCall lets you set up a temporary connection to your customer's computer without any pre-installed software. You can quickly and efficiently resolve your customers' technical and IT support issues by remotely controlling their computers. Plus, your agents can log in from anywhere in the world to support your customers, saving you time and travelling cost.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and developers in need of an application development software to approve workflows and monitor command line tools

Audience

Organizations seeking a solution to offer remote support over the Internet to their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cased
Founded: 2020
cased.com

Company Information

01 Communique
www.01com.com/imoncall-remote-help-desk/

Alternatives

iGRIFFIN

iGRIFFIN

Secuve

Alternatives

LiveChat

LiveChat

LiveChat Software
KnowledgeBase

KnowledgeBase

LiveChat Software
Dynafios APP

Dynafios APP

Dynafios

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon Web Services (AWS)
GitHub
Google Cloud Platform
Heroku
Microsoft Azure
Microsoft Teams
MySQL
Okta
PagerDuty
PostgreSQL
Slack
Snowflake
Splunk Enterprise

Integrations

Amazon Web Services (AWS)
GitHub
Google Cloud Platform
Heroku
Microsoft Azure
Microsoft Teams
MySQL
Okta
PagerDuty
PostgreSQL
Slack
Snowflake
Splunk Enterprise
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Claim Cased and update features and information
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