SERVTracker

SERVTracker

Accessible Solutions
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About

Carefeed is your all-day, everyday advantage in senior living and long-term care. Our platform helps communities replace paperwork, spreadsheets, and multiple point solutions with one easy-to-use platform, so every role has the information and resources they need, every day. Built for senior care, Carefeed works seamlessly with EHRs and HRIS platforms to reduce manual work, improve communication, and give staff more time for residents. From admissions to daily care, we connect teams, families, and residents through role-specific tools that make work easier and care more personal. Trusted by thousands of communities, Carefeed delivers measurable time savings, easy onboarding, and a platform that grows with your needs. We help senior care teams stay organized, lighten workloads, and focus on what matters most, caring for residents and supporting families.

About

Our flagship product, ServTracker®, is a cloud-based, HIPAA compliant and easy-to-use software application with a range of capabilities to manage, track, bill and report every aspect of an organization’s services. ServTracker enables automated operational processes in an easy-to-use interface that makes business management easier, more efficient and less costly. Offering a wide range of tools that makes managing, tracking, reporting and billing of senior services easy, cost-effective and reliable. Historically mired in paperwork and manual processes, we show senior agencies and community service providers how to automate operations, use paperless mobile solutions and more easily manage clients, employees, vendors and volunteers with one simple solution, saving time and money. ServTracker is the perfect software for meals on wheels programs, congregate dining facilities, home care agencies, adult day care and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Senior living and long-term care owner/operators and staff.

Audience

Companies searching for a solution to manage, track, bill and report every aspect of an organization’s services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

We'd love to share our pricing with you directly.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This has made billing a breeze. The program is very user friendly and easy to use. It is easy for me to walk users through the process over the phone. Love the convenience.
  • Easy to access and understand. Many different products and information to be able to learn and expand knowledge of using the program.
  • ease of use, tab placement makes finding information convenient, information easy to find, customer service is wonderful, always solving problems quickly
  • love the ease of use. easy to make curriculums for staff education. able to see who has competed education at a glance.
  • easy way to text staff and residents' family members, easy way so if you don't have a work phone you can use Carefeed.

Cons

  • Our residents and their family members are older and not very computer savvy. I am finding it difficult to get them to trust this process
  • I am new to using the program. At this point I do not have any cons.
  • census line options/views. payor tree seems simplistic and hard to understand, options are not always clear, or selections are not always available. this maybe more of an administrative/set up issue than an actual product issue
  • I don't have much in this area. There was a couple of times that the videos would not plan on a staff members phone, that may have been user error and was easy to fix by closing out applications.
  • n/a, I have no cons for this really do like using this website.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Carefeed
Founded: 2020
United States
carefeed.com

Company Information

Accessible Solutions
Founded: 1993
United States
www.servtracker.com

Alternatives

Alternatives

ElderSuite

ElderSuite

MicroSolutions
CareTap

CareTap

SRS Web Solutions
Caretaker

Caretaker

Life Long Technology & Science LTD
TheraTracker

TheraTracker

Turn Key Therapy
Alora

Alora

Alora Healthcare Systems

Categories

Assisted Living Supported
Long Term Care Supported

Categories

Home Health Care Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

Integrations

ALIS Supported
ECP Supported
Eldermark Supported
MatrixCare Supported
Netsmart Homecare Supported
Paycor Supported
PointClickCare Supported
UKG Pro Supported
Yardi EHR Supported

Integrations

ALIS Not Supported
ECP Not Supported
Eldermark Not Supported
MatrixCare Not Supported
Netsmart Homecare Not Supported
Paycor Not Supported
PointClickCare Not Supported
UKG Pro Not Supported
Yardi EHR Not Supported
Claim Carefeed and update features and information
Claim Carefeed and update features and information
Claim SERVTracker and update features and information
Claim SERVTracker and update features and information