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About

Select from a wide range of options and get a ride in minutes or schedule one for later. From the moment your captain is assigned till you get to your destination, track your ride in real time or share your details with your loved ones. Cash, card, or Careem credits, we’ve got you covered. Earn points for every ride you take and redeem them for amazing rewards or use them to donate to a charity of your choice. Our aim is to make Careem the safest form of vehicular transport. We leverage the latest technology, 24/7 on-call support, and strict onboarding processes. With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.

About

SureCall Experts serves as a leading Contact Center and BPO. We’re a team of experts. Fuelled by our commitment to excellence, we go the extra mile to ensure clients and partners alongside their customers are taken care of! Our leadership is here to design the right solutions for you. Our goal is to partner with you to provide new innovative ways to expand and grow your business while keeping your customers very happy. Our GoodCall™ program launched in 2016 and continues to evolve as we find even more ways to give back to our global community. What started out as a local endeavor to assist organizations that were non-profit or registered charities by giving back a percentage of revenues as a donation each year has spun into something much more purposeful. SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs. We are leaders in our industry and have received several awards and recognition for our service excellence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Application for everyone wanting to book a ride, order food from restaurants or groceries from shops and recharge mobile balance all with online payments

Audience

Organizations seeking a solution to expand and grow their business while engaging with customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • no pros, u cant reach support on phone, Careem doesnt care answering your questions or you, they just send generic chatgpt answers

Cons

  • I cancelled my Careem Food order within few minutes. I was charged AED 60.30, received neither the food nor a refund, and repeatedly asked Careem to provide timestamps, evidence that I was warned before cancellation, and the legal basis for charging the full amount. Instead, my ticket was closed without answering those questions. I have now escalated the matter to Dubai Consumer Rights.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Careem
Founded: 2012
Dubai
www.careem.com/en-ae/careem-ride/

Company Information

SureCall
Founded: 2016
United States
www.surecallexperts.com

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Categories

Categories

Integrations

Grubtech
MyTaxiCRM
Restolabs
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Integrations

Grubtech
MyTaxiCRM
Restolabs
Yuno
Claim Careem and update features and information
Claim Careem and update features and information
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Claim SureCall and update features and information