IBM PhytelPhytel, An IBM Company
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Related Products
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About
CareMessage is a patient engagement platform built for the safety net, where human-centered technology meets health equity. Every aspect of its Health Equity Engine is crafted to work alongside staff, scale within an organization, and improve population health. It powers the end-to-end patient lifecycle with patented messaging workflow tools that automate engagement flows for patients who have not been seen in a while, have not established care, or may be interested in additional services. CareMessage supports recall campaigns, attributed patient outreach, advanced reminders, automated rescheduling, no-show follow-up, satisfaction surveys, referral completion, and bi-directional engagement. It helps close care gaps with precision engagement for quality measures like HEDIS, UDS, and GPRA, clinically validated content, population segments, outreach campaigns, health education, health coaching, and automated gaps-in-care journeys.
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About
IBM Phytel’s automated patient engagement solutions extend your resources to help efficiently improve patient outcomes. Identify gaps in care, engage priority patients, and measure progress. Increase booked and kept appointments and annual wellness and telehealth visits. Improve performance on key quality metrics related to MIPS, PCMH, MSSP and more. Engage patients efficiently, freeing staff to focus on other care needs. Ensure patients have the information they need to get the right care at the right time. IBM Phytel’s suite of solutions is designed to work with any EHR, enabling patients, providers and their care teams to help improve outcomes. Promote better health outcomes for priority patients through the use of evidence-based communications. Deploy personalized chronic and preventive care management campaigns that proactively engage patients. Reduce no-show rates by issuing automated, multi-modal appointment reminders to patients.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Safety-net clinics that need scalable patient messaging, care-gap outreach, social needs support, and population health engagement for underserved communities
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Audience
Health care providers seeking an automated solution to support efficient, customized patient engagement
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCareMessage
Founded: 2012
United States
www.caremessage.org
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Company InformationPhytel, An IBM Company
Founded: 1997
United States
www.ibm.com/watson-health/about/phytel
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Categories |
Categories |
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Population Health Management (PHM) Features
Analytics
Supported
Cost-of-Care Analysis
Supported
Data Storage
Supported
EMR/EHR Integration
Supported
Patient Engagement
Supported
Patient Identification
Supported
Patient Risk Stratification
Supported
Patient-Reported Outcomes
Supported
Payment Bundling
Not Supported
Predictive Alerts
Supported
Test & Treatment Reminders
Not Supported
Utilization Tracking
Supported
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Integrations
No info available.
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Integrations
No info available.
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