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About

CareMessage is a patient engagement platform built for the safety net, where human-centered technology meets health equity. Every aspect of its Health Equity Engine is crafted to work alongside staff, scale within an organization, and improve population health. It powers the end-to-end patient lifecycle with patented messaging workflow tools that automate engagement flows for patients who have not been seen in a while, have not established care, or may be interested in additional services. CareMessage supports recall campaigns, attributed patient outreach, advanced reminders, automated rescheduling, no-show follow-up, satisfaction surveys, referral completion, and bi-directional engagement. It helps close care gaps with precision engagement for quality measures like HEDIS, UDS, and GPRA, clinically validated content, population segments, outreach campaigns, health education, health coaching, and automated gaps-in-care journeys.

About

Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Safety-net clinics that need scalable patient messaging, care-gap outreach, social needs support, and population health engagement for underserved communities

Audience

Healthcare centers looking for a clinical AI chat solution to enhance patient experience and care management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareMessage
Founded: 2012
United States
www.caremessage.org

Company Information

Clearstep
Founded: 2018
United States
www.clearstep.health/

Alternatives

Alternatives

Bridge

Bridge

BridgeInteract
FollowMyHealth

FollowMyHealth

Veradigm
XIAhealth

XIAhealth

C3LX Inc
DoctorConnect

DoctorConnect

Adtel International
VirtualCare

VirtualCare

Think Research
Solv

Solv

Solv Health

Categories

Categories

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Case Management Features

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Remote Patient Monitoring Features

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Integrations

No info available.

Integrations

No info available.
Claim CareMessage and update features and information
Claim CareMessage and update features and information
Claim Clearstep and update features and information
Claim Clearstep and update features and information