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About

Cloud-based NDIS software connects support workers, participants, and families with providers and their teams grow with comprehensive training and onboarding packages for NDIS providers of every type and size. Your preferred choice for a complete end-to-end NDIS solution, Seamlessly linked and automated with third-party software. Exercise full control over every facet of your NDIS Provider Business, spanning from scheduling and rostering to incident reporting, document provision, and regulatory compliance. Facilitate Participants in seamlessly requesting care through their dedicated app while automating the management of their personal details, budget (optional), support calendar, and other vital information. With over 100 regularly used software features, as well as a range of provider-specific solutions and customizations, youโ€™re in good hands.

About

Effectively manage your NDIS participants' goals, care needs, schedules, quotes, and contracts, all while ensuring they are empowered and in control of their care outcomes and goals. CareVision makes tracking goals and action plans, and integrating them into your workflows easy and effective. With the goals shared with teams and client care circles, you are able to engage and empower your participants to report on their goals and track progress toward attaining them. Our goals model scales well as you care for and support more and more participants our goals engine helps you stay on top of them all with trend reporting, and boundary alerting. With quoting and budgeting, that is integrated with your client care and service plans, CareVision streamlines your client onboarding and reduces the time to first service. Our service review and self-audit capability allow your teams to audit and optimize billing and claiming every day.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Communities looking for a cloud-based software specifically designed for supporting service delivery

Audience

Organizations requiring a solution to manage their client care and service plans, while improving quoting and budgeting

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 3.5 / 5
features 3.0 / 5
design 2.5 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • *Lots of features, customer service is fast and friendly people. *Loved the app. It was very user-friendly for my team. *Calculate the kms and time travel between the clients. *Manage the client's funds and balances.
  • Can't think of much it does well. It performs most functions to an mediocre level, then again, most programs should pass a basic functionality test before release.

Cons

  • The setup requires lots of assistance, but with CareVision support, once it is completed, everything will work perfectly.
  • Poor customer service, feel ignored despite best efforts at making contact and taking the time to screenshot and accurately describe the issue encountered. 1.Swap over from prior OS lost all patient notes 2. Patient budgets were all wrong 3. Scheduling is a nightmare 4. Lose patient confidence 5. Reputation damage 6. Staff morale reduced 7. Colour of OS not customisable you MUST be happy with pink despite accessibility issues of such a colour. 8. Not compatible with Windows programs, unsure if others have issues 9. Waste staff hours on clunky OS

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareMaster
Founded: 2012
Australia
caremaster.com.au

Company Information

CareVision
Australia
carevision.com/ndis-software/

Alternatives

My Care CRM

My Care CRM

My Care CRM Pty Ltd

Alternatives

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Flowlogic

Datanova
Foxtrot NDIS

Foxtrot NDIS

Foxtrot
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psMOBILE

psHEALTH
iplanit

iplanit

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countbubble

countbubble

CountBubble

Categories

Categories

Integrations

MYOB Acumatica
QuickBooks Online
Xero

Integrations

MYOB Acumatica
QuickBooks Online
Xero
Claim CareMaster and update features and information
Claim CareMaster and update features and information
Claim CareVision and update features and information
Claim CareVision and update features and information