CareLogic

CareLogic

Qualifacts
Helper

Helper

Netsmart Technologies
+
+

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About

Improve outcomes, drive efficiency and demonstrate performance with CareLogic. Developed by Qualifacts, the largest cloud-based provider of electronic health records (EHR) and billing systems for community mental health centers, CareLogic helps manage information across the entire organization using a single and fully integrated platform. Catered specifically for medium and large providers, CareLogic offers a plethora of capabilities, such as scheduling, intake, treatment planning, service documentation, ePrescribing, consumer engagement, telehealth, billing and reporting for the professionals in human services and behavioral health market segment. CareLogic is an ONC-certified, web-based electronic health record (EHR) system designed specifically for behavioral (mental) health and human services organizations. Our highly configurable EHR software empowers providers with a robust suite of clinical, administrative and financial capabilities.

About

Helper supports nearly every function a private practice might need. Our Support Experts have over 60 years of combined experience and are knowledgeable in not only our solution, but also the entire claim process. In fact, each of them provides Billing Services for clients and is a source of recommendations for how to improve our solution! In addition, Netsmart’s Innovation team invests over 10% of our revenue annually in continuing to improve our solutions. Helper is integrated with our OrderConnect solution, which offers the full clinical record and electronic prescription.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Community mental health centers, residential treatment facilities, substance use agencies, public health departments, and more

Audience

Organizations in need of a Practice Management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.3 / 5
ease 1.7 / 5
features 1.7 / 5
design 1.3 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The “logout” button is easy to find and it gives thorough reports. I don’t have anything else to say.
  • The software does what it is supposed to do most of the time. I know it doesn’t sound like a super exciting pro, but there isn’t anything super exciting about this software. I’ve been using it since Jan 2019 and am not a huge fan.
  • I've used CareLogic for 3 years. I did not find it user friendly at the start and my opinion has not changed in 3 years. The only pro I can see is price. It is cheaper compared to many other EMR's. But you get what you pay for.

Cons

  • By far the worst and most confusing EHR I’ve ever used. The clinical language is harsh and tone deaf and the printed documents are awful, does not look like a legible document. No charted entries in any chronological order, you have to manually enter each clients chart to see your documents.
  • Integrations are very minimal, which is unfortunate given the ever changing landscape of technology in healthcare.
  • Where to start. The layout is not good. You cannot view the chart as a whole unless you view the report which loads in PDF. The chart is only accessible as "pages" and you have to jump from section to section. There is no way to merge previous visits or make templates. It is time consuming moving from page to page. It is not user friendly at all.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Qualifacts
Founded: 2000
United States
qualifacts.com/carelogic-ehr/

Company Information

Netsmart Technologies
Founded: 1978
United States
www.helper.com

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Categories

Categories

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Integrations

Change Healthcare Workflow Intelligence
IMPACT
Looker
MedHx
Medsender
NetDirector
Updox

Integrations

Change Healthcare Workflow Intelligence
IMPACT
Looker
MedHx
Medsender
NetDirector
Updox
Claim CareLogic and update features and information
Claim CareLogic and update features and information
Claim Helper and update features and information
Claim Helper and update features and information