CareLogic

CareLogic

Qualifacts
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About

Improve outcomes, drive efficiency and demonstrate performance with CareLogic. Developed by Qualifacts, the largest cloud-based provider of electronic health records (EHR) and billing systems for community mental health centers, CareLogic helps manage information across the entire organization using a single and fully integrated platform. Catered specifically for medium and large providers, CareLogic offers a plethora of capabilities, such as scheduling, intake, treatment planning, service documentation, ePrescribing, consumer engagement, telehealth, billing and reporting for the professionals in human services and behavioral health market segment. CareLogic is an ONC-certified, web-based electronic health record (EHR) system designed specifically for behavioral (mental) health and human services organizations. Our highly configurable EHR software empowers providers with a robust suite of clinical, administrative and financial capabilities.

About

Every record represents a real person. Each data point is a potential game-changer in someone’s life: a connection to be understood and acted upon. And so our goal is to enable greater health by improving the way health information is managed. For 40 years, Ciox has advanced the healthcare industry through better health information management and exchange of health information. Our broad reach in medical records extends across industries, allowing us to modernize workflows, facilitate access to clinical data, and improve the accuracy and flow of health information. We help our clients manage, protect, and leverage health information to achieve operational improvements, optimized revenue, and better patient outcomes. Ciox HealthSource is a fully scalable clinical data platform Ciox HealthSource is a fully scalable clinical data platform utilizing Artificial Intelligence technology to enable higher quality data, drive down administrative burden and improve financial performance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Community mental health centers, residential treatment facilities, substance use agencies, public health departments, and more

Audience

For healthcare companies looking for aoftware that facilitates and manages the movement of health information within the healthcare industry

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.3 / 5
ease 1.7 / 5
features 1.7 / 5
design 1.3 / 5
support 2.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The “logout” button is easy to find and it gives thorough reports. I don’t have anything else to say.
  • The software does what it is supposed to do most of the time. I know it doesn’t sound like a super exciting pro, but there isn’t anything super exciting about this software. I’ve been using it since Jan 2019 and am not a huge fan.
  • I've used CareLogic for 3 years. I did not find it user friendly at the start and my opinion has not changed in 3 years. The only pro I can see is price. It is cheaper compared to many other EMR's. But you get what you pay for.

Cons

  • By far the worst and most confusing EHR I’ve ever used. The clinical language is harsh and tone deaf and the printed documents are awful, does not look like a legible document. No charted entries in any chronological order, you have to manually enter each clients chart to see your documents.
  • Integrations are very minimal, which is unfortunate given the ever changing landscape of technology in healthcare.
  • Where to start. The layout is not good. You cannot view the chart as a whole unless you view the report which loads in PDF. The chart is only accessible as "pages" and you have to jump from section to section. There is no way to merge previous visits or make templates. It is time consuming moving from page to page. It is not user friendly at all.

Pros & Cons from Real Users

Pros

  • Ciox is the main site we have for getting faxes in and sending them out. It is easy to use for downloads.

Cons

  • Uploading into Ciox is not as easy as downloading is. Especially with longer reports.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Qualifacts
Founded: 2000
United States
qualifacts.com/carelogic-ehr/

Company Information

Ciox
United States
www.cioxhealth.com

Alternatives

Foothold

Foothold

Foothold Technology

Alternatives

PHEMI Health DataLab

PHEMI Health DataLab

PHEMI Systems
HolCare EHR+

HolCare EHR+

Holmusk

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Not Supported
Charting Supported
Compliance Tracking Not Supported
E-Prescribing Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Supported
ONC-ATCB Certified Not Supported
Patient Portal Not Supported
Self Service Portal Not Supported
Voice Recognition Not Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Not Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Not Supported
Data Security Supported
Information Governance Not Supported
Master Data Management Supported
Match & Merge Not Supported

Integrations

Change Healthcare Workflow Intelligence Supported
Greenspace Health Supported
IMPACT Supported
Looker Supported
MedHx Supported
Medsender Supported
NetDirector Supported
Updox Supported

Integrations

Change Healthcare Workflow Intelligence Not Supported
Greenspace Health Not Supported
IMPACT Not Supported
Looker Not Supported
MedHx Not Supported
Medsender Not Supported
NetDirector Not Supported
Updox Not Supported
Claim CareLogic and update features and information
Claim CareLogic and update features and information
Claim Ciox HealthSource and update features and information
Claim Ciox HealthSource and update features and information