CareCollIntellial Solutions
|
||||||
Related Products
|
||||||
About
Dress up your widget to match the color of your taste or match your website theme. Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions. Load live chat widget only where you need by using our conditional widget loading feature. A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat. The visitor can help himself by sending a chat transcript to herself from the widget itself. Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference. A fully functional email client for single email customer service operators.
|
About
IMsupporting is a hybrid AI-powered live chat platform designed to help organisations deliver fast, accurate and secure customer support. Combining real-time human chat with advanced AI automation, IMsupporting can answer questions, triage enquiries, guide users through workflows, and hand over to a human operator instantly when needed. The platform includes built-in document understanding and RAG search, allowing the AI to respond using your own verified knowledge, FAQs and PDFs. IMsupporting offers full multi-tenant isolation, powerful reporting, operator dashboards, and a fully customisable chat widget that can be embedded on any website. With secure UK hosting and GDPR-compliant data handling, it is ideal for councils, police forces, public-sector teams and private businesses that require reliability, privacy and flexibility. IMsupporting helps reduce workload, improve response times and modernise digital engagement with intelligent automation and seamless human support.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Companies that need a live chat solution for their website
|
Audience
Live chat plugin for websites and business owners
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$10 per month
Free Version
Supported
Free Trial
Not Supported
|
Pricing
£49.99
From £49.99 Per Month with Hybrid AI
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationIntellial Solutions
Founded: 2011
India
www.intellial.com
|
Company InformationIMsupporting
Founded: 2015
United Kingdom
imsupporting.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
|
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
|
|||||
Integrations
Shopify
Not Supported
Weebly
Not Supported
WordPress
Not Supported
|
||||||
|
|
|