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About

With Carbonara App, you can accept reservations via telephone, email, or web form and manage them manually. Or you can offer customers to book automatically using the online booking form. Use the Carbonara App to manage your tables and indicate where waiting customers will be seated. Using more than one phone or tablet, your staff can collaborate to seat customers faster. Take down bookings in Carbonara App and easily manage them from any phone or tablet. Give anyone of your staff access to manage bookings via their smartphone. Add a customer to the queue with a phone number and the customer receives a pre-programmed (and customizable) message confirming that the customer is on the waitlist.

About

Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Digital waitlist and restaurant reservation system that helps restaurants to seamlessly handle both walk-in customers and guests who have reserved tables

Audience

Businesses searching for a solution to Implement customer social distancing in their store

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Carbonara is a 100% free management platform for restaurant. No monthly costs, per booking fee or any other costs.
Free Version Supported
Free Trial Not Supported

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • 100% FREE. Simple to use, used on any tablet, phone and website. very straightforward design. You cant lose your information it's all protected on the web.

Cons

  • I am waiting for a floor map feature. I don't really have anything else.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Carbonara
Founded: 2020
United States
www.carbonaraapp.com

Company Information

QueuePad
Philippines
www.queuepad.com

Alternatives

Alternatives

Q Waits Business

Q Waits Business

Boolean Array
TablesReady

TablesReady

Table's Ready, LLC
ScanQueue

ScanQueue

Tugadot Pty Ltd
Crunchtime Host

Crunchtime Host

QSR Automations
Bzz

Bzz

Bzz Order Tracking Limited

Categories

Reservations Supported
Waitlist Supported

Categories

Queue Management Supported
Waitlist Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Not Supported
For Restaurants Supported
Prioritization Not Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Not Supported
Promotions Management Supported
Rate Management Not Supported
Room Booking Management Not Supported
Third Party Booking Supported

Restaurant Reservations Features

Capacity Monitoring Not Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Supported
Feedback Management Not Supported
Guest Data Not Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Not Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Not Supported
Prioritization Not Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Not Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim Carbonara and update features and information
Claim Carbonara and update features and information
Claim QueuePad and update features and information
Claim QueuePad and update features and information