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About

We help you sell more vehicles by staffing your chat with real humans 24/7. We uphold your Dealership Brand by Engaging in Purely Live Conversations. Here's a glimpse. It's an automated message and can be customized as per your recommendation. The visitor shares his requirement at this stage or it's captured during the chat later. Agent gets visitor's name. Agent confirms the availability time of the prospect for a visit to the dealership. Certainly, the most important part of the chat, converting it to a contactable one. We ask them if there's any vehicle they would like to trade in. The message was sent in order to take the chat toward the closing phase. Again, the verbiage can be custom or standard. With over 80% of Live Chats related to inventory, we send lease specials, OEM incentives, specs, pictures, and videos in the chat window to help move the shopper down the road to the sale. BDC Style Scripts refined over 13 million chats.

About

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Car dealerships and car companies looking for a digital marketing and advertising software solution for their business needs

Audience

Companies that need a live chat and customer engagement solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$19.95 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Velaro provides high quality live chat. It also monitors every visitors on our website. Easily integrates with social apps. Provides real-time tracking on our website. Also we can check the history of each and every visitor's. Very intuitive software. Easily integrates with Salesforce, Magento, NetSuite.

Cons

  • Easy to install and use. No dislikes as of now.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CarChat24
United States
www.carchat24.com

Company Information

Velaro
Founded: 2000
United States
www.velaro.com

Alternatives

Alternatives

CareColl

CareColl

Intellial Solutions
ActiveHelper Live Chat

ActiveHelper Live Chat

Mentat Technologies
CCIChat

CCIChat

Cyber Cast International
CCIChat

CCIChat

Cyber Cast International

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Facebook Not Supported
Google Analytics Not Supported
LinkedIn Not Supported
NetSuite Not Supported
Parsey Not Supported
Salesforce Agentforce Service Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Facebook Supported
Google Analytics Supported
LinkedIn Supported
NetSuite Supported
Parsey Supported
Salesforce Agentforce Service Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported
Claim CarChat24 and update features and information
Claim CarChat24 and update features and information
Claim Velaro and update features and information
Claim Velaro and update features and information