Related Products
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About
The ultimate operating system for expertly handling calls and optimizing workflow with real-time performance analytics, information dips from CRM systems, caller history, text messaging, and live call coaching capabilities. Call Box helps your team better handle calls as they happen and access customer conversations all in one place. From the moment a call comes in and during the conversation, Sales and Service agents are equipped to expertly handle leads with relevant caller information from CRM or other contact management platforms, and caller history. Managers are equipped with tools to coach and assist agents during live calls and follow conversations with the hottest leads. Intelligently designed tools ensure your customers receive an optimal caller experience and seamless call flow on every interaction over the phone. This leads to desired call outcomes and stronger customer relationships.
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About
LiveRecover helps eCommerce companies and online stores recover the abandoned shopping carts of users. Live agents act as your brand ambassadors in every conversation with your customers. Think of them as an extension of your team who reduce support tickets while improving the customer experience and satisfaction. Access advanced conversation insights and conversion reports. Dive into performance metrics by Workflows and A/B Tests, as well as product-specific performance and orders generated by our live agents. Live agents act as your brand ambassadors in every single conversation with your customers — which you can view in real-time. See high-level performance and drill-down into the details with advanced conversation insights and real-time conversion reports.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call centers and businesses looking for a software solution to handle calls and optimize workflow with real-time performance analytics
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Audience
eCommerce companies that want to recover users' abandoned shopping carts
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCar Wars
Founded: 2006
United States
www.carwars.com
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Company InformationLiveRecover
Founded: 2018
United States
liverecover.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
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Shopping Cart Features
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management
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Integrations
Acquisio
Advent DMS
CartHook
Convoso
DealerSocket
Dealertrack DMS
Google Ads
Google Analytics
Marin Software
ProMax Unlimited
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Integrations
Acquisio
Advent DMS
CartHook
Convoso
DealerSocket
Dealertrack DMS
Google Ads
Google Analytics
Marin Software
ProMax Unlimited
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