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About

Candid™ is a pioneer in Visual Commerce techniques that enable brands to tell their story through the eyes of their biggest fans. Authentic photos and videos are streamed to product pages and social ads to create a fresh and inspiring community experience that sells. Use machine vision to observe patterns in the content you publish and how well it performs. A scalable and effective solution to engage with your fans and easily request explicit consent to amplify their story across digital properties, social ads, other social channels and more. All 4 methods (hashtags, link-based, the direct method and the reply method) are supported alongside real-time response metrics. Tap into social stories with explicit consent by reaching out directly to your biggest fans. Contact creators on Instagram and Twitter to secure permission to use their work, all from a convenient team dashboard. Or, automatically acquire usage rights via direct uploads on product pages or via post-purchase emails.

About

Checkout DM is a web-based social-commerce tool for merchants and creators who sell through Instagram. It connects an Instagram professional account and product catalog to automated direct-message checkout flows, including product discovery, story replies, and comment-to-DM triggers. Buyers can receive product details and payment links in Instagram messages, while sellers manage chats, customers, orders, returns, stock, delivery status, and sales analytics in a dashboard. Payments can be collected through connected gateways or manual methods. Eligible plans add shareable public catalog pages, coupons, abandoned-cart follow-ups, team access, and outbound webhooks. Checkout DM helps businesses manage product inquiries and order workflows through social conversations without building a separate online store.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands and companies seeking a social discovery platform to increase e-commerce conversions

Audience

Instagram merchants, creators, home businesses, and brands that sell products through direct messages.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$249 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Candid
Founded: 2012
Canada
www.getcandid.com/products/

Company Information

Checkout DM
Founded: 2026
India
checkoutdm.com

Alternatives

Alternatives

Pingsold

Pingsold

Web Vogue Technologies
WALoops

WALoops

Varni Infotech

Categories

Categories

Social Commerce Supported

Integrations

Instagram Supported
BigCommerce Supported
Bright Funds Supported
Google Analytics Supported
Magento Supported
Mixpanel Supported
PayPal Not Supported
Razorpay Not Supported
Salesforce Agentforce Commerce Supported
Shippo Not Supported
Shiprocket Not Supported
Shopify Supported
Sitecore Supported
Stripe Not Supported
WordPress Supported

Integrations

Instagram Supported
BigCommerce Not Supported
Bright Funds Not Supported
Google Analytics Not Supported
Magento Not Supported
Mixpanel Not Supported
PayPal Supported
Razorpay Supported
Salesforce Agentforce Commerce Not Supported
Shippo Supported
Shiprocket Supported
Shopify Not Supported
Sitecore Not Supported
Stripe Supported
WordPress Not Supported
Claim Candid and update features and information
Claim Candid and update features and information
Claim Checkout DM and update features and information
Claim Checkout DM and update features and information