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About

CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts.

About

Dynamics Telephony unifies your telephone system with Dynamics 365 giving: - Embedded call controls in Microsoft Dynamics 365, unifying the desktop for your sales & service staff - Simplify your sales and service team's workflow, reducing clicks, screens, and searches for up to 50% efficiency improvements - Pop relevant customer information at the moment of interaction for your staff on every call - Speed through outbound calling campaigns with the fully integrated progressive dialer - Capture call statistics, callbacks, next steps, call dispositions, automated follow ups & more within Dynamics 365 - Auto-create links to call recordings in Dynamics 365 for easy access or connectivity to Microsoft Call Intelligence

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Political campaigns, nonprofits, advocacy groups, unions, educational institutions, churches, and businesses needing scalable outreach for voter engagement, fundraising, mobilization.

Audience

All Dynamics 365 users

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
You only pay for the cost of the calls and text messages.

USA rates:
Outgoing calls: $0.045/dial
Incoming calls: $0.026/min
Voice Broadcast: $0.046/min
Outgoing SMS: $0.019/sms segment
Incoming SMS: Free
Outgoing MMS: $0.048/mms message
Free Version
Free Trial

Pricing

$15.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.3 / 5
features 4.5 / 5
design 4.3 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • This web based tool is a great way to recruit volunteers for our organization. It is easy to use and intuitive.
  • I thing that call hub is easy to use, I am able to maneuver the website easily, and the prices are great.
  • GDPR compliant and number of calling agents decoupled from fee (you can add unlimited agents, which is essential for working with groups of volunteers as opposed to a payed (sales) team.
  • This platform has been user friendly and intuitive. The help info is useful when needed as well. So far, so good.
  • After physically dialing on outbound campaigns for years, this affordable platform transformed the way we did campaigns at our organization. It made year-end thankathon campaigns less painful for our staff (reducing the time required dramatically and letting us call more donors as a result), it brought needed organization to our weekly call campaigns to new donors, and you couldn't ask for a more supportive Customer Success team. Setting up campaigns is easy; we were set up and calling in our first week.
  • The best thing about CallHub is that they don't require you to buy any licenses. This allows you to add many callers (especially when you have mostly part time and casual callers) to the campaign quickly without having to commit to any licenses and scale back down once the campaign is complete. It also includes a lot of features that many other apps charge a premium for.
  • Combined with Ecanvesser, CallHub can act as a very good CRM. It is especially useful for local campaigns where the budgets are small but data is everything.
  • I love the way is it so easy to set up phone campaigns and being able to reschedule calls. I also like how easy it is to set up robot phone calls to help get important information out fast.
  • I like the professional aspect of this software, the workflow and the ability to manage agents and set specific time frames lets you have control over your campaign like no other software does.
  • This was the quickest, easiest platform I have ever used. From the time I logged in for the first time, it took just minutes to be set up and ready to send. Highly recommend!

Pros & Cons from Real Users

Pros

  • Support is responsive and immediately knowledgeable solving problems quickly. Product is easy to deploy and is very flexible with advanced options and APIs for meeting any customer requirement.
  • Easy to set-up, Feature rich with functionality that improves performance and allows all activity (including telephony) to be done in Dynamics 365. No server required.

Cons

  • Price could be lower. Could be easier to configure some of the features.
  • The color scheme could be better and the icons could be bigger.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallHub
Founded: 2013
United States
callhub.io

Company Information

Dynamics Telephony
Founded: 2014
Ireland
www.dynamicstelephony.co.uk

Alternatives

Alternatives

TCMS

TCMS

Total Call Center Management Solutions
uContact

uContact

net2phone
InGenius

InGenius

Upland Software
MyOperator

MyOperator

VoiceTree Technologies

Categories

Reach 10,000 contacts in minutes with our Mass Texting Service! Send bulk SMS and MMS to all your contacts with CallHub’s automated mass texting service. Share updates, invites, fundraising appeals, and more instantly. Set up in less just 5 minutes!

A Call Center Platform that makes ten times more calls at a fraction of the costs! Put an end to wasting time on manual work, busy tones, and voicemails. Make calls more efficient, scalable, and reliable with CallHub. Our call center software makes it easy for you.

Powerful All-in-One Platform for Political Campaigns. CallHub offers the most comprehensive digital organizing platform for fundraising, voter registration, canvassing, distributed organizing, and get out the vote operations. Mobilize volunteers and voters with powerful calling, texting, and email campaigns, all on one platform with automation and integrations baked in.

Make 3X more calls per hour with predictive dialing. Agents will spend maximum time talking to contacts. 1. Connect agents only to answered calls. Skip busy, bad, and unanswered calls. 2. Automatically adjusts dialing speed to reduce call drop rate. 3. Drop a voicemail for answering machines. 4. Dynamic branching scripts to guide conversations better. 5. Available for agents on Mobile App and Web App.

Send voice blasts to thousands effortlessly. Craft high-impact contact lists and nurture support with engaging voice campaigns!

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Political Campaign Features

Campaign Analysis
Conservative
Contact Management
Contribution Tracking
Demographic Data
Donor Targeting
Email Marketing
Event Calendar
Fundraising Management
Mapping
Non-Partisan
Online Payment Processing
Progressive
Staff Management
Volunteer Management
Voter Database

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Integrations

8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Blackbaud CRM
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
CiviCRM
Ecanvasser
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
NGP VAN
NationBuilder
OSDial
PDI
RingCentral RingCX
Salesforce
Zapier

Integrations

8x8 Contact Center
Asterisk
Avaya Aura
Avaya Cloud Office
Blackbaud CRM
Cisco AnyConnect
Cisco CX Cloud
Cisco Finesse
CiviCRM
Ecanvasser
FreePBX
Microsoft AppSource
Microsoft Dynamics 365
NGP VAN
NationBuilder
OSDial
PDI
RingCentral RingCX
Salesforce
Zapier
Claim Dynamics Telephony and update features and information
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