Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
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+

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About

Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions​​. Customizable data formatting​. Easily drill down into call record information​. Visualization of call flows​. Device usage reports​. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.

About

SIP3 is an end-to-end solution for real-time monitoring, analysis and troubleshooting of network performance in large volumes of traffic. Delight your customers with an impeccable communication service. No matter the size of your business, good customer experience will improve the odds of your success. Monitor live calls and troubleshoot them on the go. Serve your customer needs by providing them with an immediate insight. Grow and scale with SIP3 without sacrificing your data. Instantly get the information you need, no matter how big you are. Focus on your work and stay efficient with a clean and user-friendly interface. Easily integrate SIP3 OpenAPI with any external platform or solution. Stay on the top of your business while monitoring your VoIP network real-time. Diagnose network problems and prevent service disruptions before they actually happen. Follow up with the KPIs that matter for your business without sacrificing your time and resources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any organization that uses Cisco Unified Communications

Audience

Companies that need a VoIP monitoring solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$415 per month
Essentials Plan - $415 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intelligent Visibility
Founded: 2014
United States
www.callrecordanalyzer.com

Company Information

SIP3
United States
sip3.io

Alternatives

Alternatives

SQmediator

SQmediator

Telchemy
SolarWinds VNQM

SolarWinds VNQM

SolarWinds
SolarWinds VNQM

SolarWinds VNQM

SolarWinds
Infortel Select

Infortel Select

ISI Telemanagement Solutions

Categories

Categories

VoIP Monitoring Features

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

Cisco Webex

Integrations

Cisco Webex
Claim Call Record Analyzer and update features and information
Claim Call Record Analyzer and update features and information
Claim SIP3 and update features and information
Claim SIP3 and update features and information