KnowledgeBaseLiveChat Software
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Related Products
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About
Caast is a solution of digital commercial animation integrated into your eCommerce site. In one click, they can access an ergonomic interface that allows them to consult the casts on mobile and desktop computers. They ask their questions directly during the live shows, their questions are automatically highlighted or moderated. They access the reruns and find the answers to their questions. A click on a question takes them directly to the right timing! A fully customizable widget to integrate into your customer experience. In one click, they can access an ergonomic interface that allows them to consult the caasts on mobile and desktop computers. They ask their questions directly during the live shows, their questions are automatically highlighted or moderated. They access the reruns and find the answers to their questions. A click on a question takes them directly to the right timing!
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About
Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Social Commerce solution for companies
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$39 per month
Unlimited users
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCaast
en.caast.tv/
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Company InformationLiveChat Software
Founded: 2002
United States
knowledgebase.ai
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Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
LiveChat
Magento
Mirakl
PrestaShop
Salesforce
Shopify
WooCommerce
WordPress
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Integrations
LiveChat
Magento
Mirakl
PrestaShop
Salesforce
Shopify
WooCommerce
WordPress
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