CYS vs. SMG Comparison Chart

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.

Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required.

A powerful data analysis and visualization platform purpose-built for market research data. From data processing through to analysis, reporting, visualization, dashboards, distribution, and data alerts, Harmoni is for you. Spend less time processing data, and more time analyzing it. Harmoni uses automation to make your job easier. With Harmoni, it's easy to provide valuable, actionable insights to stakeholders. Market research budgets are shrinking, but expectations are ramping up. With Harmoni, you can slice and dice your data as the questions are asked, on the go. Bring your data sources together with Harmoni to form one usable set. Harmoni supports a wide range of data sources, including IBM SPSS®, SQL, Microsoft Excel, CSV, tab-delimited files, Dimensions, and more. Integrated with popular market research platforms, Harmoni supports data collection leaders such as Voxco, FocusVision Decipher, and Qualtrics.

HiBob is at the forefront of HR innovation, transforming the way organizations operate in the modern world of work with its award-winning HCM Bob. Its modular approach caters to the needs of multi-national companies seeking agile technology and robust analytics to support operations across distributed workforces in the ever-evolving economic and workplace landscape. Companies using Bob are able to: 1. Accelerate hiring 2. Retain the best talent 3. Upskill and elevate employee experience 4. Make business decisions with people data HiBob's customers appreciate its ease of use, high configurability, and the ability to customize based on business requirements.

Performly helps you streamline, manage and automate all of your HR processes and workflows through Performly. Reviews from anyone and anytime for a better high performance culture and fully calibrated. Shift the emphasis of performance management from a once or twice yearly event to an ongoing conversations and Feedback. Have One-on-One Check-In Meetings with ready Templates attached to discuss objectives progress and feedback. Enable all the organization to recognize each other, even for the small victories. Have your daily to do checklist in performly and link each task to your current objectives.

ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap.

PeopleForce helps you to build a high-performance culture in your company. Use an end-to-end cloud system for all your employees and candidates to simplify all HR processes. Run powerful functionality to manage not only personnel, but also its effectiveness. In the PeoplePerform module, you can set and monitor the OKR goals, discuss it at 1-on-1 meetings with an employee, and save all information in the system after. Competencies, productivity and potential before the Performance Review are assessed using 180 and 360 degree feedback. But not only the team - candidates also benefit from using PeopleForce. Conveniently guide them through the vacancy funnel before signing the offer using an eSign if needed, and then set up simple onboarding from the system where lessons, notes and files for newbees are stored. Streamline your HR processes and simplify your onboarding and personnel adaptation procedures using different databases, HR calendar and Leave management service.

Build culture and guide employee behavior with Nectar Recognition software. Help employees feel valued, connected and engaged no matter where they work. Build camaraderie and celebrate wins both big and small consistently. Our customers improve culture, retention and renew year over due to the positive results. Our recognition & rewards platform enables everyone (peer to peer & manager to employees alike) to send meaningful recognition rooted in core values. Nectar has the most extensive rewards catalog so users can choose from company branded swag, Amazon products, gift cards or custom reward types. Integrate with your other tools like Slack and Teams to make sending recognition easy. We support top organizations like SHRM, MLB, Redfin, Heineken and more.

Bridge is a Learning (LMS) & Employee Development (performance management and skills) platform that uniquely combines learning management, career & skill development, and performance management – all in one easy to use solution. With Bridge, you can consolidate your learning tech stack resulting in streamlined training and development programs, saved admin time, and a more engaging experience for employees and managers alike. Featuring a world-class LMS with personalized and automated learning journeys, 2 different course authoring tools, advanced media and video management, analytics and more. Add on top of that performance tools like managers 1 on 1s, performance conversations, career development plans, and skill management, and its easy to see the power in streamlining your tools into one platform with Bridge. Used by more than 1000 organizations, Bridge helps them achieve their strategic people development goals by through learning, performance and skills management.