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About

CTARS is a web based client management system tailored for NDIS and OOHC providers. CTARS supports organisations to develop and manage personal client budgets, scheduling of services, billing and invoicing, day-to-day activity logging, goal tracking, medication management, incident management and reporting. CTARS allows an organisation to tailor the system to their business requirements, including configuring roles and permissions, form development, custom reporting, real time alerts and notifications and document management. Security - CTARS is hosted on AWS within Australia, is ISO Certified and supports additional end user security through MFA and SSO. Customised to your business - Your business is unique. That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business Easy to Learn - We provide recommendations and customised training, but the intuitive software automatically is adaptable to your individual needs

About

CitizenOne is a secure, cloud-based Case Management and Scheduling platform built for social care organizations, healthcare providers, therapists, psychologists, and consultants. The system combines structured case documentation, client journals, booking management, and workforce scheduling in one unified solution. Whether managing complex care operations or running a private practice, CitizenOne simplifies administration and improves daily workflows. Users can handle clients, appointments, documentation, shift planning, time tracking, and internal communication from a single platform. The system supports compliance with working time regulations and ensures GDPR-compliant data handling. CitizenOne helps organizations and independent professionals reduce administrative workload, increase transparency, and deliver better client outcomes.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

National Disability Insurance Scheme (NDIS) Out of Home Care (OOHC) Department of Communities and Justice (DJC) - Care-based organizations in need of a cloud-based client management system and operational service solution that helps to deliver best-practice quality care cost effectively

Audience

Social care organizations, healthcare providers, therapists, psychologists, consultants and municipalities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/month
$10/month Support coordination and plan management clients.
$20/month Community based support clients.
$60 /month Staffed accommodation clients.
$100/month Minimum licence cost. If an organisation doesn’t have sufficient licence costs to cover this, the remaining balance will be charged to the organisation each month.
$2500 Initial set-up. Our initial set-up fee includes complete personalisation of CTARS to your business to ensure that you can get the most out of the software.
Free Version Not Supported
Free Trial Not Supported

Pricing

€33/month/user
*Basis Plan
Price: €33 per month
Includes:
- 1 administrator
- 1 user
- 1 department
- Phone support

*Pro Plan
Price: €60 per month
Includes:
- 1 administrator
- 3 users
- 3 departments
- Phone support
- FMK (medication system) integration

*Enterprise Plan
Price: Custom (contact sales)
Designed for larger organizations with tailored requirements
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CTARS
Founded: 2009
Australia
www.ctars.com.au

Company Information

CitizenOne
Founded: 2012
Denmark
citizenone.eu

Alternatives

Alternatives

Collaborate

Collaborate

Network Ninja
CHARMS

CHARMS

Social Care Network Solutions Limited
Access Mosaic

Access Mosaic

The Access Group
SAM

SAM

InReach Solutions
Access Abacus

Access Abacus

The Access Group

Categories

Categories

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Not Supported
Reporting & Statistics Supported
Scheduling Not Supported
Volunteer Management Not Supported

Foster Care Features

Adoption Management Not Supported
Automated Reminders Supported
Available Families Database Supported
Case Management Supported
Checklists Supported
Child Intake Not Supported
Education Requirements Tracking Not Supported
Family Portal Not Supported
Foster to Adopt Not Supported
Online Applications Not Supported
Online Licensing Forms Not Supported
Payments Tracking Not Supported
Placement Management Not Supported
Reporting Supported
Respite Credits Tracking Not Supported
Treatment Management Not Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Not Supported
Reporting & Statistics Supported
Scheduling Supported
Volunteer Management Not Supported

Integrations

Bronto Marketing Platform Supported
ChatGPT Not Supported
Danløn Not Supported
Google Drive Not Supported
Microsoft 365 Not Supported
Microsoft OneDrive Not Supported
Xero Supported
Zapier Not Supported
Zenegy Not Supported

Integrations

Bronto Marketing Platform Not Supported
ChatGPT Supported
Danløn Supported
Google Drive Supported
Microsoft 365 Supported
Microsoft OneDrive Supported
Xero Not Supported
Zapier Supported
Zenegy Supported
Claim CTARS and update features and information
Claim CTARS and update features and information
Claim CitizenOne and update features and information
Claim CitizenOne and update features and information