CSS IMPACT

CSS IMPACT

CSS, Inc
+
+

Related Products

  • Bigly Sales
    7 Ratings
    Visit Website
  • Xero
    5,952 Ratings
    Visit Website
  • Sovos
    172 Ratings
    Visit Website
  • InterProse ACE
    147 Ratings
    Visit Website
  • Collect!
    77 Ratings
    Visit Website
  • D&B Finance Analytics
    798 Ratings
    Visit Website
  • Monk
    7 Ratings
    Visit Website
  • Gravity Software
    45 Ratings
    Visit Website
  • Melio
    2,212 Ratings
    Visit Website
  • Sage Intacct
    8,776 Ratings
    Visit Website

About

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.

About

Goodcall is an AI-driven phone assistant designed to automate customer interactions for businesses of all sizes. By leveraging advanced natural language understanding, it provides 24/7 support, handling tasks such as lead capture, appointment scheduling, and answering frequently asked questions. With sub-half-second response times and customizable logic flows, Goodcall ensures efficient and natural conversations, enhancing customer experience. The platform integrates seamlessly with various business tools, including CRM systems and calendars, allowing for streamlined operations without the need for technical expertise. Businesses can launch their AI phone agent in minutes, benefiting from features like spam call blocking, personalized greetings, and detailed call analytics. Trusted by thousands of businesses, Goodcall has handled over 4 million calls across the United States, making sophisticated AI voice technology accessible to all.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Small business owners needing a solution to automate customer interactions, reduce manual workload, and provide consistent, high-quality service

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CSS, Inc
Founded: 2004
United States
www.cssimpact.com

Company Information

Goodcall
Founded: 2021
United States
www.goodcall.com

Alternatives

InterProse ACE

InterProse ACE

InterProse

Alternatives

IDOS

IDOS

Digital CFO - IDOS
CallSnag

CallSnag

Call Snag
Novopay

Novopay

Novopay Solutions

Categories

Accounts Payable Supported
AI Lending Supported
AI Receptionists Supported
AI Voice Agents Supported
Conversational AI Supported
Corporate Tax Supported
Debt Collection Supported
Finance Supported
Government Supported
Loan Servicing Supported
Sales Tax Supported

Categories

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Corporate Tax Features

Compliance Management Supported
Data Import / Export Supported
Data Verification Supported
Electronic Filing Supported
Exception Notification Supported
For Nonprofits Supported
For Partnerships Supported
K-1 Reporting Supported
Payroll & Employer Forms Supported
Status Tracking Supported
Tax Planning Not Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Sales Tax Features

Address Validation Supported
Audit Trail Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Supported
Tax Filing Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Supported

Tax Practice Management Features

Approval Process Control Supported
Billing & Invoicing Supported
Client Management Supported
Client Portal Supported
Document Management Supported
Due Date Tracking Supported
Scenario Planning Supported
Tax Filing Supported
Tax Forms Supported
Workflow Management Supported

Integrations

Axis LMS Not Supported
BillingTree Supported
Calendly Not Supported
Copilot Not Supported
DELECO Supported
Gmail Not Supported
GoHighLevel Not Supported
Google Calendar Not Supported
Google Sheets Not Supported
Google Voice Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
LeadConnect Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Nuvei Supported
Payscout Supported
ServiceTitan Not Supported
Slack Not Supported
Zapier Not Supported

Integrations

Axis LMS Supported
BillingTree Not Supported
Calendly Supported
Copilot Supported
DELECO Not Supported
Gmail Supported
GoHighLevel Supported
Google Calendar Supported
Google Sheets Supported
Google Voice Supported
Housecall Pro Supported
HubSpot CRM Supported
LeadConnect Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Nuvei Not Supported
Payscout Not Supported
ServiceTitan Supported
Slack Supported
Zapier Supported
Claim CSS IMPACT and update features and information
Claim CSS IMPACT and update features and information
Claim Goodcall and update features and information
Claim Goodcall and update features and information