CSS IMPACT

CSS IMPACT

CSS, Inc
+
+

Related Products

  • Xero
    5,952 Ratings
    Visit Website
  • Sovos
    171 Ratings
    Visit Website
  • InterProse ACE
    147 Ratings
    Visit Website
  • Collect!
    77 Ratings
    Visit Website
  • Monk
    7 Ratings
    Visit Website
  • D&B Finance Analytics
    798 Ratings
    Visit Website
  • Sage Intacct
    8,776 Ratings
    Visit Website
  • Melio
    2,212 Ratings
    Visit Website
  • Gravity Software
    45 Ratings
    Visit Website
  • Canopy
    1,025 Ratings
    Visit Website

About

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.

About

FinView is a specialized, cloud-based debt collection platform designed to help agencies manage and optimize the entire debt recovery lifecycle through automation, data integration, and centralized workflows. It combines case management, communication, analytics, and customer self-service tools into a single system, enabling teams to streamline operations and improve collection outcomes. It provides a unified workspace where agents can access a 360-degree overview of each case, including debtor information, payment plans, communications, and documents, while integrated modules such as TaskDesk and Inbox allow teams to manage tasks and handle multi-channel communication from one place. It supports automated workflows through a drag-and-drop builder, allowing organizations to define rules, orchestrate processes, and engage debtors across channels without requiring coding.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Debt collection agencies and financial operations teams seeking a centralized platform to automate, manage, and optimize debt recovery processes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CSS, Inc
Founded: 2004
United States
www.cssimpact.com

Company Information

FinView
United States
www.finview.ai/

Alternatives

InterProse ACE

InterProse ACE

InterProse

Alternatives

BrightOffice Collections CRM

BrightOffice Collections CRM

BrightOffice Cloud CRM
CollectDebt

CollectDebt

CollectDebt.ai
IDOS

IDOS

Digital CFO - IDOS
DebtControl

DebtControl

Alba Software Developers
Novopay

Novopay

Novopay Solutions
Debtmaster

Debtmaster

Comtronic Systems

Categories

Accounts Payable Supported
AI Lending Supported
AI Receptionists Supported
AI Voice Agents Supported
Conversational AI Supported
Corporate Tax Supported
Debt Collection Supported
Finance Supported
Government Supported
Loan Servicing Supported
Sales Tax Supported

Categories

Debt Collection Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Corporate Tax Features

Compliance Management Supported
Data Import / Export Supported
Data Verification Supported
Electronic Filing Supported
Exception Notification Supported
For Nonprofits Supported
For Partnerships Supported
K-1 Reporting Supported
Payroll & Employer Forms Supported
Status Tracking Supported
Tax Planning Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Supported
Tax Filing Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Supported

Tax Practice Management Features

Approval Process Control Supported
Billing & Invoicing Supported
Client Management Supported
Client Portal Supported
Document Management Supported
Due Date Tracking Supported
Scenario Planning Supported
Tax Filing Supported
Tax Forms Supported
Workflow Management Supported

Integrations

Beefree Not Supported
BillingTree Supported
ClickSend Not Supported
D&B Connect Not Supported
DELECO Supported
Exact Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Nuvei Supported
PayPal Not Supported
Payscout Supported
Ponto Not Supported
QuickBooks Online Not Supported
Revolut Not Supported
SendGrid Not Supported
Stripe Not Supported
bunq Not Supported
iDEAL Not Supported

Integrations

Beefree Supported
BillingTree Not Supported
ClickSend Supported
D&B Connect Supported
DELECO Not Supported
Exact Supported
Microsoft 365 Supported
Microsoft Azure Supported
Nuvei Not Supported
PayPal Supported
Payscout Not Supported
Ponto Supported
QuickBooks Online Supported
Revolut Supported
SendGrid Supported
Stripe Supported
bunq Supported
iDEAL Supported
Claim CSS IMPACT and update features and information
Claim CSS IMPACT and update features and information
Claim FinView and update features and information
Claim FinView and update features and information