CSS IMPACT

CSS IMPACT

CSS, Inc
CSS IMPACT CollectMax

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CSS IMPACT:

About

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.
CollectMax:

About

JST CollectMax™'s advanced legal debt collections software provides a high level of automation and impressive capabilities, including top-notch EDI interfaces. With CollectMax™, compliance is managed without the need for third party software. An integrated complaint and dispute tracking system assists with compliance record keeping by logging and monitoring issues from consumers and regulatory authorities. To prevent a common mistake, the consumer’s phone number is not viewable when it is not within allowable time call parameters. MaxSecurity tracks every user who accesses an account, provides audit reports and addresses PCI compliance standards. Accounts can be locked from view to allow only access by a supervisor until unlocked. Sensitive data such as consumer account numbers or SSN’s can be masked from the user’s view to meet compliance requirements.
CSS IMPACT:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CollectMax:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CSS IMPACT:

Audience

Companies of all sizes
CollectMax:

Audience

Companies searching for a debt collections software
CSS IMPACT:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CollectMax:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CSS IMPACT:

API

Offers API Not Supported
CollectMax:

API

Offers API Not Supported
CSS IMPACT:

Screenshots and Videos

No images available
CollectMax:

Screenshots and Videos

CSS IMPACT:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CollectMax:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CSS IMPACT:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CollectMax:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CSS IMPACT:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CollectMax:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CSS IMPACT:

Company Information

CSS, Inc
Founded: 2004
United States
www.cssimpact.com
CollectMax:

Company Information

JST
Founded: 1987
United States
www.collectmax.com
CSS IMPACT:

Alternatives

InterProse ACE

InterProse ACE

InterProse
4.5 out of 5 stars
CollectMax:

Alternatives

CSS IMPACT:
CollectMax:
SimplicityCollect

SimplicityCollect

SeikoSoft
4.0 out of 5 stars
CSS IMPACT:
CollectMax:
InterProse ACE

InterProse ACE

InterProse
4.5 out of 5 stars
CSS IMPACT:
IDOS

IDOS

Digital CFO - IDOS
5.0 out of 5 stars
CollectMax:
Tratta

Tratta

5.0 out of 5 stars
CSS IMPACT:
CollectMax:
Collect!

Collect!

Comtech Systems
4.7 out of 5 stars
CSS IMPACT:

Categories

Accounts Payable Supported
AI Lending Supported
AI Receptionists Supported
AI Voice Agents Supported
Conversational AI Supported
Corporate Tax Supported
Debt Collection Supported
Finance Supported
Government Supported
Loan Servicing Supported
Sales Tax Supported
CollectMax:

Categories

Debt Collection Supported
CSS IMPACT:

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Corporate Tax Features

Compliance Management Supported
Data Import / Export Supported
Data Verification Supported
Electronic Filing Supported
Exception Notification Supported
For Nonprofits Supported
For Partnerships Supported
K-1 Reporting Supported
Payroll & Employer Forms Supported
Status Tracking Supported
Tax Planning Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Supported
Tax Filing Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Supported

Tax Practice Management Features

Approval Process Control Supported
Billing & Invoicing Supported
Client Management Supported
Client Portal Supported
Document Management Supported
Due Date Tracking Supported
Scenario Planning Supported
Tax Filing Supported
Tax Forms Supported
Workflow Management Supported
CollectMax:

Debt Collection Features

Agency Management Not Supported
Auto Dialer Not Supported
Automated Notices Not Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Not Supported
Credit Bureau Reporting Not Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported
CSS IMPACT:

Integrations

Ayla IoT Platform Not Supported
BillingTree Supported
DELECO Supported
Nuvei Supported
Payscout Supported
Sails Not Supported
CollectMax:

Integrations

Ayla IoT Platform Supported
BillingTree Not Supported
DELECO Not Supported
Nuvei Not Supported
Payscout Not Supported
Sails Supported
CSS IMPACT:
Claim CSS IMPACT and update features and information
Claim CSS IMPACT and update features and information
CollectMax:
Claim CollectMax and update features and information
Claim CollectMax and update features and information