CSS IMPACT

CSS IMPACT

CSS, Inc
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About

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.

About

Capium is the pioneer of connected cloud accounting software for owners of small and medium-sized accountancy practices. Our vision was to remove the drudgery of running an accountancy practice and in doing so transform the role of the accountant from number cruncher to provider of strategic financial advice to their clients. We have created a software suite that marries automated accounts production and powerful practice management tools that enable accountants in practice to run a smarter, more efficient and ultimately more profitable business. Manage every aspect of your accountancy practice in this fully cloud Practice Suite software. Bookkeeping, Tax, Payroll, Practice Management, Company Secretarial, AML, Charity Accounts and coming soon is Time and Fees! Capium removes the need for multiple subscriptions, reducing costs and saving you time! They are designed for practices of all sizes who want to join the digital revolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies of all sizes

Audience

Accountancy practices

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£17 per month
We offer packages ranging from Start-up to enterprise. It's always worth a conversation.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • They claim to be working properly but there were too many bugs and issues you need to solve as a user.

Cons

  • Sales representative told us we can cancel subscription if we don't like the product, but customer service refuses to cancel it and keeps charging. They expect us to record our video call with THEIR employee briefing of their product as proof.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CSS, Inc
Founded: 2004
United States
www.cssimpact.com

Company Information

Capium
Founded: 2013
United Kingdom
www.capium.com

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Categories

Accounts Payable Supported
AI Lending Supported
AI Receptionists Supported
AI Voice Agents Supported
Conversational AI Supported
Corporate Tax Supported
Debt Collection Supported
Finance Supported
Government Supported
Loan Servicing Supported
Sales Tax Supported

Categories

Corporate Tax Features

Compliance Management Supported
Data Import / Export Supported
Data Verification Supported
Electronic Filing Supported
Exception Notification Supported
For Nonprofits Supported
For Partnerships Supported
K-1 Reporting Supported
Payroll & Employer Forms Supported
Status Tracking Supported
Tax Planning Not Supported

Tax Practice Management Features

Approval Process Control Supported
Billing & Invoicing Supported
Client Management Supported
Client Portal Supported
Document Management Supported
Due Date Tracking Supported
Scenario Planning Supported
Tax Filing Supported
Tax Forms Supported
Workflow Management Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Not Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Debt Collection Features

Agency Management Supported
Auto Dialer Supported
Automated Notices Supported
Callback Scheduling Supported
Client Management Supported
Commission Management Supported
Compliance Management Supported
Contact Management Supported
Credit Bureau Reporting Supported
In-House Collections Supported
Payment Plans Supported
Transaction Management Supported

Sales Tax Features

Address Validation Supported
Audit Trail Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Supported
Tax Filing Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Supported

Corporate Tax Features

Compliance Management Supported
Data Import / Export Supported
Data Verification Supported
Electronic Filing Supported
Exception Notification Supported
For Nonprofits Supported
For Partnerships Not Supported
K-1 Reporting Not Supported
Payroll & Employer Forms Not Supported
Status Tracking Supported
Tax Planning Not Supported

Tax Practice Management Features

Approval Process Control Supported
Billing & Invoicing Supported
Client Management Supported
Client Portal Supported
Document Management Supported
Due Date Tracking Not Supported
Scenario Planning Not Supported
Tax Filing Supported
Tax Forms Supported
Workflow Management Not Supported

Integrations

BillingTree Supported
DELECO Supported
FreeAgent Not Supported
Nuvei Supported
Payscout Supported
QuickBooks Accountants Not Supported
Xero Not Supported

Integrations

BillingTree Not Supported
DELECO Not Supported
FreeAgent Supported
Nuvei Not Supported
Payscout Not Supported
QuickBooks Accountants Supported
Xero Supported
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