CPQSync

CPQSync

Cincom Systems
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About

Make no mistake: Although CPQSync by Cincom might be relatively new to the game, Cincom has been around for more than 50 years and in the CPQ market for about 25 years. All of that experience—the successes, the failures and all the lessons learned—fueled and guided the development of CPQSync. When you combine experienced minds with fresh, forward-thinking perspectives, users and customers get solutions that create real value for them. That’s what you get with CPQSync. CPQSync is both cloud- and Microsoft Azure-native. That’s a first for a Cincom product! We chose to make the leap to the cloud because it allows us to deliver better experiences to our customers in terms of quality and quantity. Being cloud-based gives us flexibility with the product vision and allows us to meet customer demands as the market evolves more easily.

About

Allow customers to schedule a call when it’s most convenient for them—and the brand. Carry context through to the agent so they are more prepared and the customer never has to repeat themselves. Deep integrations into your current technologies are connected in days, allowing enterprise brands to transform the customer experience in record time. Any tool is only truly good if you know how it’s useful to you. That’s why Mindful spends so much effort and time offering our clients actionable data about how the capabilities of Mindful are being applied to call center activities and customer experience metrics. Mindful has real humans gathering data about your callback to give you perspective on how Mindful’s capabilities impact metrics. Just seeing this data gives you perspective on how Mindful’s capabilities are being integrated into your customer contact activities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software for companies and their customers that want to select and customize products and services they want to buy

Audience

Organizations that need a powerful customer callback solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cincom Systems
Founded: 1968
United States
www.cincom.com/us/products/cpqsync

Company Information

Mindful
Founded: 1995
United States
getmindful.com

Alternatives

Alternatives

Edify

Edify

Edify Labs
Nue

Nue

Nue.io
Twilio Flex

Twilio Flex

Twilio

Categories

CPQ

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Amazon Connect
Avaya Experience Platform
Five9
Genesys Cloud CX
Medallia
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power Automate
Microsoft Power BI
NiCE CXone Mpower
Twilio

Integrations

Amazon Connect
Avaya Experience Platform
Five9
Genesys Cloud CX
Medallia
Microsoft Azure
Microsoft Dynamics 365
Microsoft Power Automate
Microsoft Power BI
NiCE CXone Mpower
Twilio
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