CM.com Octocom

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CM.com:

About

Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.
Octocom:

About

Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction. Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans. Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store. Engage customers with personalized messages that get triggered by specific actions, such as add to cart, product page visits, cart abandonment, or order completion. Our bots aren't limited to a web-based chat interface. They can be deployed on any channel, including WhatsApp, Instagram, and more.
CM.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Octocom:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CM.com:

Audience

Companies of all sizes
Octocom:

Audience

eCommerce businesses in need of an advanced AI chatbot solution
CM.com:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Octocom:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CM.com:

API

Offers API Supported
Octocom:

API

Offers API Not Supported
CM.com:

Screenshots and Videos

Octocom:

Screenshots and Videos

CM.com:

Pricing

$0/month
Start for free
Free Version Supported
Free Trial Supported
Octocom:

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported
CM.com:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Octocom:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CM.com:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Octocom:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
CM.com:

Company Information

CM.com
Founded: 1999
Netherlands
www.cm.com
Octocom:

Company Information

Octocom
www.octocom.ai/
CM.com:

Alternatives

Octocom:

Alternatives

Parnidia AI Chat Agent

Parnidia AI Chat Agent

Parnidia
5.0 out of 5 stars
CM.com:
smsmode

smsmode

smsmode©
Octocom:
CM.com:
Bird

Bird

3.5 out of 5 stars
Octocom:
CM.com:
Twilio

Twilio

4.8 out of 5 stars
Octocom:
CM.com:
thinQ

thinQ

Commio
Octocom:
CM.com:

Categories

Octocom:

Categories

Chatbot Supported
CM.com:

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Cloud Communication Platform Features

Audio / Video Conferencing Not Supported
Call Center Supported
Call Recording Not Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

Contact Management Features

Activity Management Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Not Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Not Supported
Customer Database Not Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Not Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Supported
VIP & Discount Tickets Supported
CM.com:

Integrations

Facebook Messenger Supported
WhatsApp Supported
APIANT Supported
AWeber Supported
Adobe Commerce Not Supported
Apple Business Chat Supported
BigCommerce Not Supported
Dixa Not Supported
Facebook Not Supported
Freshdesk Not Supported
Google Pay Supported
Instagram Not Supported
MyClassboard Supported
PayPal Supported
Pipedrive Not Supported
Shopify Not Supported
Telegram Supported
Voucherify Supported
Wufoo Supported
iMessage Supported
Octocom:

Integrations

Facebook Messenger Supported
WhatsApp Supported
APIANT Not Supported
AWeber Not Supported
Adobe Commerce Supported
Apple Business Chat Not Supported
BigCommerce Supported
Dixa Supported
Facebook Supported
Freshdesk Supported
Google Pay Not Supported
Instagram Supported
MyClassboard Not Supported
PayPal Not Supported
Pipedrive Supported
Shopify Supported
Telegram Not Supported
Voucherify Not Supported
Wufoo Not Supported
iMessage Not Supported
CM.com:
Claim CM.com and update features and information
Claim CM.com and update features and information
Octocom:
Claim Octocom and update features and information
Claim Octocom and update features and information