CGM LABDAQ

CGM LABDAQ

CompuGroup Medical US
SurroundLab

SurroundLab

Seacoast Laboratory Data Systems
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About

CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.

About

SurroundLab™ Plus is a fully customizable, feature-rich laboratory information system designed for the commercial marketplace. Now you can offer your clients the personal attention they require. The ability to completely customize reports to client specifications and deliver them where and when they want them is just the beginning of how SurroundLab Plus can empower your laboratory and your client. The Seacoast philosophy has always been that each client represents a unique business challenge. SurroundLab Plus was built to let you run your business the way you see fit. Master Patient ID. Rules based automated duplicate. Order processing logic. ABN checking and print. Patient ‘balance due’ alerts and Easy Pay for upfront collection of Patient CC Payments. Rapid receipt for HL7 inbound orders. 2-D bar code scan for Lab Connect Orders. Bar-coded specimen labels. Custom algorithms for complex result interpretations.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories

Audience

Companies searching for a solution to customize reports to client specifications

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need.
Free Version Not Supported
Free Trial Not Supported

Pricing

$60000.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed.
  • LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system.
  • Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with
  • Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly.
  • Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with.

Cons

  • Some things are not user friendly, or a simple thing is only in the new version.
  • LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs.
  • Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for.
  • Length it takes to do any interfaces is a little long.
  • Missing the ability to alert through texts and not only emails.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CompuGroup Medical US
Founded: 1989
United States
www.cgm.com/us/

Company Information

Seacoast Laboratory Data Systems
Founded: 1985
United States
www.sldsi.com/lis-software-products/surroundlab-plus

Alternatives

Polytech LIS

Polytech LIS

CompProMed

Alternatives

Avalon Laboratory System

Avalon Laboratory System

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Xybion LIMS

Xybion LIMS

Xybion
Avalon Laboratory System

Avalon Laboratory System

Computer Service & Support
Lockbox LIMS

Lockbox LIMS

Third Wave Analytics
Delphic LIS

Delphic LIS

Sysmex

Categories

Categories

Medical Lab Features

Audit Trail Supported
Data Analysis Auditing Supported
Data Security Supported
EMR Interface Supported
Fax Management Supported
Lab Instrument Interface Supported
Multi-Location Printing Supported
Online Instrumentation Supported
Physician Test Panels Supported
Procedure-Based Billing Not Supported
Sample Tracking Supported

LIMS Features

Audit Trail Supported
Certificates of Analysis Supported
Data Import / Export Supported
Electronic Laboratory Notebook Not Supported
Inventory Management Supported
Lab Instrument Interface Supported
Reporting & Statistics Supported
Sample Tracking Supported
Specification Management Not Supported
Workflow Management Supported

Medical Lab Features

Audit Trail Not Supported
Data Analysis Auditing Not Supported
Data Security Supported
EMR Interface Supported
Fax Management Supported
Lab Instrument Interface Supported
Multi-Location Printing Supported
Online Instrumentation Not Supported
Physician Test Panels Supported
Procedure-Based Billing Supported
Sample Tracking Supported

Integrations

Affinity Payroll Supported
Compusense Supported
CureMD Practice Management Software Supported
EHR 24/7® Supported
Helix Supported
ICANotes Supported
Intergy EHR Supported
Magic Supported
MicroMD PM Supported
Oracle Health Ambulatory EHR Supported
Ovation LIMS Supported
PrognoCIS Supported
Sevocity EHR Supported
StringSoft Supported
eClinicalWorks Supported
iSALUS EHR Supported
nAbleMD Supported

Integrations

Affinity Payroll Not Supported
Compusense Not Supported
CureMD Practice Management Software Not Supported
EHR 24/7® Not Supported
Helix Not Supported
ICANotes Not Supported
Intergy EHR Not Supported
Magic Not Supported
MicroMD PM Not Supported
Oracle Health Ambulatory EHR Not Supported
Ovation LIMS Not Supported
PrognoCIS Not Supported
Sevocity EHR Not Supported
StringSoft Not Supported
eClinicalWorks Not Supported
iSALUS EHR Not Supported
nAbleMD Not Supported
Claim CGM LABDAQ and update features and information
Claim CGM LABDAQ and update features and information
Claim SurroundLab and update features and information
Claim SurroundLab and update features and information