CGM LABDAQ

CGM LABDAQ

CompuGroup Medical US
SoftLab

SoftLab

SCC Soft Computer
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About

CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.

About

SCC Soft Computer's LIS solution (SoftLab) provides quantifiable improvements in clinical outcomes, workflow efficiencies, and return on investment. Combined with its advanced integration capabilities, it is easy to understand why SoftLab is in use at many of the largest and most sophisticated hospital and laboratory environments around the world. SoftLab is a premier LIS that helps clients reach top productivity in the laboratory environment. It provides healthcare facilities with full multisite consolidation, flexible patient and management reporting, specimen tracking, and more. Organizations using SoftLab will appreciate significant productivity enhancements thanks to the systems critical result warning function, extensive call-management feature, and superior rules-based auto-verification. In addition, SoftLab provides improved fiscal management by greatly improving charge captures, reducing processing days in accounts receivable, and more.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories

Audience

Clinics searching for a powerful Medical Lab solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed.
  • LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system.
  • Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with
  • Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly.
  • Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with.

Cons

  • Some things are not user friendly, or a simple thing is only in the new version.
  • LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs.
  • Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for.
  • Length it takes to do any interfaces is a little long.
  • Missing the ability to alert through texts and not only emails.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CompuGroup Medical US
Founded: 1989
United States
www.cgm.com/us/

Company Information

SCC Soft Computer
Founded: 1979
United States
www.softcomputer.com

Alternatives

Polytech LIS

Polytech LIS

CompProMed

Alternatives

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SoftLIMS

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Avalon Laboratory System

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CGM SCHUYLAB

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Xybion LIMS

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TDNexLabs

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Prolis

Prolis

American Soft Solutions
Lockbox LIMS

Lockbox LIMS

Third Wave Analytics
HCLAB

HCLAB

Sysmex

Categories

Categories

Medical Lab Features

Audit Trail Supported
Data Analysis Auditing Supported
Data Security Supported
EMR Interface Supported
Fax Management Supported
Lab Instrument Interface Supported
Multi-Location Printing Supported
Online Instrumentation Supported
Physician Test Panels Supported
Procedure-Based Billing Not Supported
Sample Tracking Supported

LIMS Features

Audit Trail Supported
Certificates of Analysis Supported
Data Import / Export Supported
Electronic Laboratory Notebook Not Supported
Inventory Management Supported
Lab Instrument Interface Supported
Reporting & Statistics Supported
Sample Tracking Supported
Specification Management Not Supported
Workflow Management Supported

Medical Lab Features

Audit Trail Not Supported
Data Analysis Auditing Not Supported
Data Security Not Supported
EMR Interface Not Supported
Fax Management Not Supported
Lab Instrument Interface Not Supported
Multi-Location Printing Not Supported
Online Instrumentation Not Supported
Physician Test Panels Supported
Procedure-Based Billing Not Supported
Sample Tracking Not Supported

Integrations

Confident Cannabis Supported
CureMD Practice Management Software Supported
EpicCare EMR Supported
Evident Thrive EHR Supported
Greenway Health Supported
MEDsys Supported
MedLink Supported
MicroMD EMR Supported
NextGen Healthcare EHR Supported
OmniMD Supported
QRS PARADIGM Supported
TELCOR RCM Supported
athenaClinicals Supported
eClinicalWorks Supported
gGastro Supported
hc1 Supported
nAbleMD Supported

Integrations

Confident Cannabis Not Supported
CureMD Practice Management Software Not Supported
EpicCare EMR Not Supported
Evident Thrive EHR Not Supported
Greenway Health Not Supported
MEDsys Not Supported
MedLink Not Supported
MicroMD EMR Not Supported
NextGen Healthcare EHR Not Supported
OmniMD Not Supported
QRS PARADIGM Not Supported
TELCOR RCM Not Supported
athenaClinicals Not Supported
eClinicalWorks Not Supported
gGastro Not Supported
hc1 Not Supported
nAbleMD Not Supported
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Claim CGM LABDAQ and update features and information
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