CGM LABDAQ vs. LabWare LIMS Comparison


CGM LABDAQ CompuGroup Medical US	LabWare LIMS LabWare	+	+
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About CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.		About 14,000 laboratories. 125 countries. 98% customer satisfaction! Improve your lab's productivity, throughput, efficiency, data integrity, and compliance with LabWare's suite of laboratory automation solutions. LabWare offers flexible deployment options. Laboratories who are eager to deploy within 30 days can choose the cost-optimized + fully validated SaaS LIMS that contains best practice workflows. Laboratories that need a fully customizable enterprise-level LIMS/ELN can choose between flexible cloud or self-hosted deployment options. LabWare users enjoy world class features such as: lot management, sample management, stability management, environmental monitoring, instrument interfacing, workflows and dashboards, inventory management, COAs, barcoding, and much more!
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories		Audience The global leader in LIMS and ELN for over 30 years with 98% customer satisfaction! 14,000 laboratories across 125 countries trust LabWare to streamline their laboratory workflows.
Support Phone Support Supported 24/7 Live Support Supported Online Not Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need. Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.7 / 5 support 4.4 / 5 Read all reviews		Reviews/Ratings Read all reviews
Pros & Cons from Real Users Pros Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed. LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system. Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly. Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with. Cons Some things are not user friendly, or a simple thing is only in the new version. LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs. Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for. Length it takes to do any interfaces is a little long. Missing the ability to alert through texts and not only emails.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information CompuGroup Medical US Founded: 1989 United States www.cgm.com/us/		Company Information LabWare Founded: 1986 United States www.labware.com
Alternatives Polytech LIS CompProMed		Alternatives SciSure
Avalon Laboratory System Computer Service & Support		Lockbox LIMS Third Wave Analytics
Xybion LIMS Xybion		QBench
TrueMed LIS		LabCollector LIMS/ELN AgileBio
Lockbox LIMS Third Wave Analytics View All		Labguru Cenevo View All
Categories Lab Inventory Management Supported Laboratory Information Systems (LIS) Supported LIMS Supported Medical Lab Supported		Categories Chemical Supported Chemical Inventory Supported ELN Supported Lab Automation Supported Lab Inventory Management Supported LIMS Supported Medical Lab Supported
LIMS Features Audit Trail Supported Certificates of Analysis Supported Data Import / Export Supported Electronic Laboratory Notebook Not Supported Inventory Management Supported Lab Instrument Interface Supported Reporting & Statistics Supported Sample Tracking Supported Specification Management Not Supported Workflow Management Supported Medical Lab Features Audit Trail Supported Data Analysis Auditing Supported Data Security Supported EMR Interface Supported Fax Management Supported Lab Instrument Interface Supported Multi-Location Printing Supported Online Instrumentation Supported Physician Test Panels Supported Procedure-Based Billing Not Supported Sample Tracking Supported		LIMS Features Audit Trail Supported Certificates of Analysis Supported Data Import / Export Supported Electronic Laboratory Notebook Supported Inventory Management Supported Lab Instrument Interface Supported Reporting & Statistics Supported Sample Tracking Supported Specification Management Supported Workflow Management Supported Lab Inventory Management Features Barcode Scanning Supported Expiration Date Management Supported Purchasing Supported Reorder Management Supported Sample Management Not Supported Supply Management Supported Usage Tracking Supported Vendor Management Supported Medical Lab Features Audit Trail Supported Data Analysis Auditing Supported Data Security Supported EMR Interface Supported Fax Management Supported Lab Instrument Interface Supported Multi-Location Printing Supported Online Instrumentation Supported Physician Test Panels Supported Procedure-Based Billing Supported Sample Tracking Supported Show More Features Chemical Features Certificates of Analysis Supported Chemical Process Simulation Supported Computer-Assisted Structure Elucidation (CASE) Not Supported Inventory Management Supported ISO Management Supported Particle Tracking Supported Reporting & Statistics Supported Samples Tracking Supported Traceability Supported Uncertainty Analysis Supported
Integrations Confident Cannabis Supported ChartLogic Supported Clinix Supported Evident Thrive EHR Supported Greenway Health Supported HPlusPro Supported Meditab IMS Supported MicroMD EMR Supported MicroMD PM Supported Praxis EMR Supported Purkinje Supported Res_Q Not Supported Spectra Supported StringSoft Supported The Criterions Medical Suite Supported XIFIN LIS Supported eClinicalWorks Supported Show More Integrations View All 85 Integrations		Integrations Confident Cannabis Supported ChartLogic Not Supported Clinix Not Supported Evident Thrive EHR Not Supported Greenway Health Not Supported HPlusPro Not Supported Meditab IMS Not Supported MicroMD EMR Not Supported MicroMD PM Not Supported Praxis EMR Not Supported Purkinje Not Supported Res_Q Supported Spectra Not Supported StringSoft Not Supported The Criterions Medical Suite Not Supported XIFIN LIS Not Supported eClinicalWorks Not Supported Show More Integrations View All 4 Integrations
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