CGM LABDAQ

CGM LABDAQ

CompuGroup Medical US
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About

CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.

About

The Laboratory Management System (LMS) is a Medical/Business Management system designed to support Laboratory and Clinic processes as well as administrative processes. It manages both patient and staff records as well as forms, work lists, and reports. It has built-in modules for Andrology and Embryology that can be modified to suit the practice's internal processes. We identified a gap between the current capabilities of clinic software and what is really essential to clinics and laboratories. LMS was created for Australian laboratories and clinics and is designed to maintain quality assurance following NATA requirements for laboratories. Extra modules can be incorporated into the application to suit your unique requirements. Drug dispensing software which keeps track of medications dispensed to patients and can also be used to manage an inventory of medications, order medications from pharmaceutical suppliers and to create PBS claims for IVF medications.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories

Audience

Laboratories and research companies requiring a lab informatics solution to manage their operations in the cloud

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1,200 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed.
  • LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system.
  • Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with
  • Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly.
  • Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with.

Cons

  • Some things are not user friendly, or a simple thing is only in the new version.
  • LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs.
  • Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for.
  • Length it takes to do any interfaces is a little long.
  • Missing the ability to alert through texts and not only emails.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CompuGroup Medical US
Founded: 1989
United States
www.cgm.com/us/

Company Information

Computer Frameworks
Founded: 1997
Australia
www.computerframeworks.com.au

Alternatives

Polytech LIS

Polytech LIS

CompProMed

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Labgen LIS

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Lockbox LIMS

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Avalon Laboratory System

Computer Service & Support

Categories

Categories

Medical Lab Supported

Medical Lab Features

Audit Trail Supported
Data Analysis Auditing Supported
Data Security Supported
EMR Interface Supported
Fax Management Supported
Lab Instrument Interface Supported
Multi-Location Printing Supported
Online Instrumentation Supported
Physician Test Panels Supported
Procedure-Based Billing Not Supported
Sample Tracking Supported

LIMS Features

Audit Trail Supported
Certificates of Analysis Supported
Data Import / Export Supported
Electronic Laboratory Notebook Not Supported
Inventory Management Supported
Lab Instrument Interface Supported
Reporting & Statistics Supported
Sample Tracking Supported
Specification Management Not Supported
Workflow Management Supported

Integrations

Azalea EHR Supported
CollaborateMD Supported
EHR 24/7® Supported
HVMS Supported
Helix Supported
Hello Health Supported
Magic Supported
MedLink Supported
Medical Office Online Supported
PDS Cortex Supported
Purkinje Supported
TELCOR RCM Supported
The Criterions Medical Suite Supported
eMDs Supported
gGastro Supported

Integrations

Azalea EHR Not Supported
CollaborateMD Not Supported
EHR 24/7® Not Supported
HVMS Not Supported
Helix Not Supported
Hello Health Not Supported
Magic Not Supported
MedLink Not Supported
Medical Office Online Not Supported
PDS Cortex Not Supported
Purkinje Not Supported
TELCOR RCM Not Supported
The Criterions Medical Suite Not Supported
eMDs Not Supported
gGastro Not Supported
Claim CGM LABDAQ and update features and information
Claim CGM LABDAQ and update features and information
Claim Computer Frameworks Lab Management System and update features and information
Claim Computer Frameworks Lab Management System and update features and information