CGM LABDAQ

CGM LABDAQ

CompuGroup Medical US
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About

CGM LABDAQ® from CompuGroup Medical is an advanced laboratory information system (LIS) that leverages a modern platform with decades of experience as the market-leading LIS. CGM LABDAQ empowers labs of all sizes to optimize revenue and improve customer retention by increasing efficiency, streamlining workflow, reducing turnaround times and promoting patient safety. CGM LABDAQ offers rules-based technology that supports compliance with best practices and LAB IQ, an interactive dashboard that allows users to view laboratory performance metrics, eliminating manual processes and increasing efficiency. Additional features include an interface monitoring tool that includes user alerts to ensure that all interfaces are functioning as intended and orderless QC, which eliminates the extra steps required to order daily QC.

About

CompuFACT has always been known for our forward-thinking “firsts” in things like instant MVR turnaround speeds, e-Drug screens, and e-Releases. Now we are ushering a whole new generation of HRIS/ATS integrations that is nothing short of mind-blowing! When it comes to you, your company, or your workplace; whether you are looking to grow or remain on top, there is one crucial element that can make that happen… the people around you. That’s where the “CompuFACT Method” comes in. Our hassle-free, personalized service provides you with the same agent every time you call. CompuFACT will provide you with your very own, dedicated professional to get to know the unique needs of your business, and create a hiring process that will work for you. This customer care expert will always be an email or a phone call away, to assist you with any questions or concerns you may have.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Lab Managers, Physician Office Labs, Reference Labs, Hospital Laboratories, Pain Management Labs, Veterinary Labs, Cannabis Laboratories

Audience

Pre-employment background checks platform for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing is determined by each laboratory's unique configuration. Contact CompuGroup Medical for a quote, and only purchase the options and interfaces you need.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Once you understand the flow and how things work, it is easy to create tests, panels, locations, etc for whatever the need is. Reports are easy to pull and data is easily accessible after patients have been processed.
  • LabDAQ is a budget conscious Laboratory Information System that fulfills all the major requirements for a Clinical Laboratory. The Tech Support and Implementation groups have been very helpful in both their efforts to assist and to help teach the intricacies of the system.
  • Acts on client suggestions/adds requested features very quickly, dynamic roadmaps, ease of use, excellent client relations/account rep team, dedicated to continuing software improvement/new releases, frequent opportunities to beta test and upgrade software, pricing is negotiable, easy to build meaningful connections with the staff you work with
  • Tech support is very friendly and helpful. All employees are very knowledgeable and if they don't have an immediate answer they will find it and get back very quickly.
  • Friendly GUI. Data Miner for customized queries. Flexibility to fit all your specific requirements. 24/7 tech support. The best account rep you will ever work with.

Cons

  • Some things are not user friendly, or a simple thing is only in the new version.
  • LabDAQ is a little too locked-down for entities that have strong IT support. Even a Read-Only mode for the configurations would be helpful. LabDAQ-Reference Lab connections could be a bit more robust to more readily simultaneously accommodate multiple reference labs and downstream EMRs.
  • Needs to streamline communication between dev team and clients, project managers are great but custom work can be delayed when the dev team doesn't fully grasp what the client is asking for.
  • Length it takes to do any interfaces is a little long.
  • Missing the ability to alert through texts and not only emails.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CompuGroup Medical US
Founded: 1989
United States
www.cgm.com/us/

Company Information

CompuFACT
Founded: 1994
United States
compufact.com

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Categories

Categories

LIMS Features

Audit Trail Supported
Certificates of Analysis Supported
Data Import / Export Supported
Electronic Laboratory Notebook Not Supported
Inventory Management Supported
Lab Instrument Interface Supported
Reporting & Statistics Supported
Sample Tracking Supported
Specification Management Not Supported
Workflow Management Supported

Medical Lab Features

Audit Trail Supported
Data Analysis Auditing Supported
Data Security Supported
EMR Interface Supported
Fax Management Supported
Lab Instrument Interface Supported
Multi-Location Printing Supported
Online Instrumentation Supported
Physician Test Panels Supported
Procedure-Based Billing Not Supported
Sample Tracking Supported

Integrations

Ascentis Not Supported
CodoniX Supported
CollaborateMD Supported
Confident Cannabis Supported
CureMD Practice Management Software Supported
EHR 24/7® Supported
Evident Thrive EHR Supported
IDX Supported
Lifepoint Supported
MedInformatix Supported
MicroMD PM Supported
Office Practicum Supported
PDS Cortex Supported
SAP SuccessFactors Not Supported
TouchWorks EHR Supported
athenaClinicals Supported
hc1 Supported
iSALUS EHR Supported

Integrations

Ascentis Supported
CodoniX Not Supported
CollaborateMD Not Supported
Confident Cannabis Not Supported
CureMD Practice Management Software Not Supported
EHR 24/7® Not Supported
Evident Thrive EHR Not Supported
IDX Not Supported
Lifepoint Not Supported
MedInformatix Not Supported
MicroMD PM Not Supported
Office Practicum Not Supported
PDS Cortex Not Supported
SAP SuccessFactors Supported
TouchWorks EHR Not Supported
athenaClinicals Not Supported
hc1 Not Supported
iSALUS EHR Not Supported
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Claim CGM LABDAQ and update features and information
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