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About

Managing a self-storage property has never been simpler. Track units, customers, payments and more. Provide your tenants with a secure online portal. Get started in 5 minutes. No set up fees, no monthly fees. One flat rate for credit card transactions. Your customers visit your custom URL to login, manage payments and view invoices. 100% Free Software - Pay Only When You Process Credit Card Payments. Pricing based on monthly credit card processing volume. We offer one flat percentage rate to process both credit card and ACH transactions. Automate your self storage property and give your tenants the convenient payment options they want. We believe that every succesful self storage property will move to automated electronic payments. We understand this process takes time. Track cash & check payments for free in order to keep all your billing in your system. We only charge one flat rate for credit card transactions. Automate billing and increase convenience.

About

OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking a solution to manage their billing processes

Audience

Anyone searching for a Self Storage solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

2.9% + 30¢ per card transaction
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished.

Cons

  • Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CCStorage
United States
www.ccstorage.com

Company Information

OpenUnit
Founded: 2019
Canada
www.openunit.com

Alternatives

Tredds Self Storage Software

Tredds Self Storage Software

Tredds Software Solutions

Alternatives

storEDGE

storEDGE

storEDGE by Storable
QuikStor Cloud

QuikStor Cloud

QuikStor
DomicoCloud

DomicoCloud

DomicoCloud by Domico Self Storage Software
Storman Software

Storman Software

Storman Software Pty Ltd

Categories

Self Storage Supported

Categories

Self Storage Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Not Supported
Gate/Access Control Not Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported

Integrations

No info available.

Integrations

No info available.
Claim CCStorage and update features and information
Claim CCStorage and update features and information
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