CCM Gateway

CCM Gateway

Crawford Technologies
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About

CCM Gateway is a next-generation solution to the challenges of archiving and managing transactional customer communications. It supports market leading enterprise content management systems as well as document and archiving platforms from Alfresco, Microsoft and IBM. This tool offers universal print-stream archiving and print stream conversion across industries and business applications. It classifies, transforms, indexes, and efficiently stores high-volume documents of almost any kind. The solution supports a wide range of source document formats including AFP, Xerox Metacode, PCL, PostScript and images. Customer Communications and universal print stream archiving across applications, formats and document types. Accepts the widest range of source document formats. Migrate archives to more modern and cost effective platforms. Transform, index and load print streams into platforms like Alfresco and SharePoint with compression rates as high as 95%.

About

All regulated organizations need to capture on-line meeting and collaborative content for compliance, legal and knowledge management. The DataParser is the leading tool to capture from platforms including Microsoft' Teams, Slack, Cisco and Zoom. The DataParser interfaces with over 12 different archival platforms including Microsoft's 365, Google and Veritas, The DataParser preserves the look and feel or the original platform and maintains the metadata and chain of custody. DataParser is the leading independent middleware solution to capture chats, documents and databases into any archive. Output files are in EML format with Chats threaded into conversations. Full integration with Active Directory for collection and output filters. Ability to maintain Source data in original formats. Outputs options include direct SMTP into an archive, delivery to a mailbox and/or file location. Supports all major archiving technologies including Microsoft’s 365 via third-party data endpoint.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a solution to the challenges of archiving and managing transactional customer communications

Audience

Enterprises wanting a middleware solution to capture chats, documents and databases into any archive

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Crawford Technologies
Founded: 1995
Canada
www.crawfordtech.com

Company Information

17a-4
Founded: 2001
United States
www.17a-4.com

Alternatives

Alternatives

AnyParser

AnyParser

CambioML
X12 Inline Parser

X12 Inline Parser

Com1 Software
GScan

GScan

GRADIENT ECM

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Archiving Features

Access Control
Data Deduplication
Document Management
eDiscovery
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving

Integrations

Microsoft 365
Active Directory
Arctera Enterprise Vault
Bloomberg Tax & Accounting Fixed Assets
Cisco AnyConnect
Docker
FactSet
Fuze
Google Cloud Platform
IBM Cloud
Kubernetes
LSEG Due Diligence Centre
LivePerson Automotive
Microsoft SharePoint
Microsoft Teams
Quip
Rocket EOS 360
Skype
Slack

Integrations

Microsoft 365
Active Directory
Arctera Enterprise Vault
Bloomberg Tax & Accounting Fixed Assets
Cisco AnyConnect
Docker
FactSet
Fuze
Google Cloud Platform
IBM Cloud
Kubernetes
LSEG Due Diligence Centre
LivePerson Automotive
Microsoft SharePoint
Microsoft Teams
Quip
Rocket EOS 360
Skype
Slack
Claim CCM Gateway and update features and information
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