CAS genesisWorld vs. OpenText FirstClass Comparison


CAS genesisWorld CAS Software AG	OpenText FirstClass OpenText	+	+
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About CAS genesisWorld #1 CRM software for your company. Revolutionize your customer relationship management – with the powerful CRM standard solution CAS genesisWorld. With a range of flexible modules, the CRM solution fits your requirements exactly. Intelligent interfaces enable the solution to adapt to your existing ecosystem with ease. Customer data is entered, maintained and used profitably across all departments. Your company will form one team and together you will impress your customers. Benefit from corporate processes and access the latest customer data in one central CRM solution. Access all customer sales and customer services data with ease. View and edit current customer data using any one of the common mobile devices while on the move. Provide first-class customer consulting and services using current data. Adapt your CRM solution to meet your sector's needs and fit your company size. Produce customized offers to help convince your target group.	About The COVID-19 pandemic has changed the way we all live and work. The rise in remote working has resulted in a need for even greater communication, collaboration and flexibility. OpenText™ FirstClass® is a powerful collaboration solution that drives teamwork, improves communication, makes people and information easily accessible from any mobile device, and ensures team members are connected within the organization. FirstClass is a fully integrated solution that is cost-effective, flexible and easy to administer. It empowers individuals and teams to work together toward a common goal, with a shared sense of purpose and new ways to participate. Designed to support collaboration, FirstClass offers easy and secure communication, mobile access, personalization, integration with other applications, and safe, reliable archiving.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies in need of a CRM standard solution to improve their customer relationship management	Audience Organizations that need a full-featured collaboration suite
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information CAS Software AG Founded: 1986 Germany www.cas.de/en/products/relationship-management/cas-genesisworld.html	Company Information OpenText Founded: 1991 Canada www.opentext.com/what-we-do/products/specialty-technologies/firstclass
Alternatives vtenext	Alternatives Robinize
JustRelate CRM JustRelate Group	Morning Data
Genesys Cloud CX Genesys	Sambandh
PureSocial Sixbell	MDaemon Email Server MDaemon Technologies
Genesis Genesis Enterprises View All	Bamboo Atlassian View All
Categories CRM Supported	Categories Collaboration Supported Mail Servers Supported
Show More Features CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported	Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Not Supported Project Management Not Supported Real Time Editing Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported
Integrations Inxmail Supported View All 1 Integration	Integrations Inxmail Not Supported
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