+
+

Related Products

  • FAMCare Human Services
    25 Ratings
    Visit Website
  • CharityTracker
    1,427 Ratings
    Visit Website
  • GiveLife365
    11 Ratings
    Visit Website
  • NewOrg
    120 Ratings
    Visit Website
  • CHARMS
    24 Ratings
    Visit Website
  • InfoFlo
    193 Ratings
    Visit Website
  • DATABASICS Time & Expense
    85 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • Martus
    160 Ratings
    Visit Website
  • ERA EHS Software
    47 Ratings
    Visit Website

About

Through direct solutions, training, and events, CAP60 has helped hundreds of nonprofits. With technology, we enable organizations of all sizes and missions to make a difference in the world. CAP60 has designed a comprehensive and integrated data management system thatโ€™s defined by ease of use and maximum agency-wide efficiency. From LIHEAP to Employment Assistance, our web-based system provides families the opportunity to participate in the multiple programs offered by various local and state Community Action Programs. With CAP60 you will have the ability to integrate and map all agency programs to ROMA Next Gen goals track outcomes for all programs. We also create unduplicated client reports and agency-wide demographic reports. CAP60 offers automated data collection, utility payment management and reporting in an intuitive user interface.

About

At Casebook, we deliver highly configurable human services software that adapts to your organization's unique challenges. Our cloud-based platform streamlines processes from intake to reporting, saving time and improving efficiency. Unlike generic software, Casebook is designed specifically for human services professionals. With automated workflows, customizable reporting, and tailored solutions built in collaboration with industry experts, we reduce manual efforts, ensure accuracy, and simplify service delivery. By improving workflows, resource allocation, and performance tracking, Casebook helps organizations reduce administrative burdens and make data-driven decisions. Our purpose-built platform empowers teams to focus on what matters mostโ€”serving their communities. Contact us today to schedule a personalized demo and see how Casebook can transform your operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Data Management system for non-profit organizations

Audience

Human & Social Services organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$29 per user per month
Book a demo and get a custom quote.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.7 / 5
ease 4.2 / 5
features 3.7 / 5
design 3.7 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Reporting is our favorite feature of Casebook. With the support of their team, we have been able to create a report to pull any information we need that has been put into the data database. We can look at data in multiple different views, combine datasets and easily look at both duplicated and unduplicated data. There is one report that is more clunky to run which I will detail in the cons. Overall, for our program, outreach and family shelter side of services, Casebook works great. We can track and report on class attendance, number of bed nights, days of sobriety, and incorporate information that aids us with HMIS (Homeless Management Information System) data entry. We are easily able to add our own fields that our mission tracks specifically. Case notes and group notes are very quick and easy to complete, which is great for case management and reporting. We have a mobile outreach team that has been using service notes to track interaction with clients living in the streets and it has been a seamless transition to implement and makes reporting on these interactions nearly effortless. Our staff in these 3 departments have shared positive remarks about Casebook. The Casebook team itself has worked diligently to help us solve problems, has been response to issues with the software and has been a joy to work with. It is easy to recommend Casebook for the purpose of tracking outreach interactions or clients with a more consistent pattern of staying overnight in a recovery program or family shelter.
  • The Pros for me are the ease of set up, deciding how to structure for our Agency needs, entering and deleting client information, and making case notes accessible to other disciplinary departments. They can view and/or add to client's file. Casebook sends you emails about support and products.
  • They listen when I make suggestions to improve their product to make my and my coworker's lives easier. The reporting system is built in and easy to navigate as well. They worked with us every step of the way until we were truly comfortable working on our own. But if something comes up I know I can send and email and get help quickly.
  • Customer service was a plus. Friendly and generally responsive. They are making new additions to the platform.
  • Casebook is user friendly and simple to use for every level of our team. The ease of use combined with our team's customization makes client management a breeze.

Cons

  • Using Casebook effectively with our Adult Shelter has been the most challenging. We have a few options to track bed nights, but each solution comes with itโ€™s own challenges. Adult Shelter is very dynamic with who will be staying each night and therefore takes a lot more data entry and auditing than Outreach, Family Shelter, and Program. One of the largest challenges we have is being able to view how many bed nights we had in a given month with the number of individuals served on a given night or month. The Casebook team helped to develop a formula to track this, but to adjust the date range we need to see, it requires admin level editing access to reports, which we canโ€™t give to every individual who needs this information because of how much technical knowledge of reporting is required and how easy it is to break a report in editing mode. A possible trade off would be tracking this information using daily โ€œnotesโ€ rather than service enrollments over time, but we lose the functionality of viewing a โ€œreason for ending serviceโ€ regarding the bed night. In either case, we are losing the ability to easily track bed nights in a readily viewable way, or the vital need to know why a client isnโ€™t currently staying with us in the Adult Shelter from a data perspective. Casebook is currently working with us on this, but it is hard to recommend the software for night-by-night shelter until there is a solution the more readily meets our needs for night-by-night shelter. The challenges in this section of the review are what brings down the score I gave to ease and features.
  • As of this time I see know issues with Casebook. If any should arise I will contact customer service via email or phone.
  • All of these cons are for right now. I know when I make suggestions they listen and actively work to make them happen. They need to add a way to follow up on a case if it is active but has not been updated in a specific time frame. Cannot add old employees that had been on cases from before using the product because of user limits even though they are not users.
  • We pursued this product because we were looking for a platform with easy client upload and the ability to organize client files. This did not happen. We actually felt like we duplicated our workload- by having to organize documents in a manner worse than simple google doc approach. We wasted thousands on a product we don't use. For their monthly fee, (after their setup) you can easily sign up with a larger more competent program such as CLIO or other legal or social work options.
  • While there are a few sections in casebook that make it a little more difficult to use for our purposes, they are relatively small in the grand scheme of client management software. A few things that would be helpful adjustments are - an easily visible notes section on a person and case notes that allow for service tracking

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CAP60
United States
www.cap60.com

Company Information

Casebook
Founded: 2007
United States
www.casebook.net

Alternatives

countbubble

countbubble

CountBubble

Alternatives

FAMCare Human Services

FAMCare Human Services

Global Vision Technologies
NewOrg

NewOrg

NewOrg Management System
Exponent Case Management

Exponent Case Management

Exponent Partners
CharityTracker

CharityTracker

Simon Solutions
FAMCare Human Services

FAMCare Human Services

Global Vision Technologies
TraxSolutions

TraxSolutions

nFocus Solutions

Categories

Categories

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Human Services Features

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Adoption Agency Features

Accreditation / Compliance Management
Automated Notifications
Case Management
Communications Management
Family Portal
Fundraising / Donations Management
Home Studies Management
Mobile Access
Online Checklists
Volunteer Management

Church Management Features

Accounting Integration
Attendance Tracking
Child Check-In
Email / SMS
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management

Foster Care Features

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Fundraising Features

Alumni Management
Auction Management
Campaign Management
Contribution Tracking
CRM
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Social Work Case Management Features

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Integrations

Gmail
Google Calendar
Jotform
QuickBooks Online
Zapier

Integrations

Gmail
Google Calendar
Jotform
QuickBooks Online
Zapier
Claim CAP60 and update features and information
Claim CAP60 and update features and information
Claim Casebook and update features and information
Claim Casebook and update features and information