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About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

About

Manage all your social media accounts in one place starting from 6$ monthly. Save time by scheduling your posts in advance and staying active all the time. Save your time by using our innovative technology methods, and spend from 10-20 minutes ONLY per day to plan and schedule. Receive detailed reports regarding your performance and evaluate yourself. Family is the most important That’s why we have to provide all the means of a safe and luxurious life. Save time by using auto activities, to reply to comments, messages and reactions automatically. Stay updated and track your competitors’ performance to compare it with your own. Grow your social media presence to step outside your loyal customer circle. Get detailed reports about your online performance and evaluate yourself. Grow your social media presence to increase your sales. Manage all the activities on your account automatically. Post on all social media platforms at the same from any place.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Audience

For businesses looking for a management tool for their social media activties

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Company Information

Sticky Posts
Sweden
stickyposts.net

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
YouTube
Facebook Messenger
Google Business Profile
Pinterest
WhatsApp

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
YouTube
Facebook Messenger
Google Business Profile
Pinterest
WhatsApp
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information
Claim Sticky Posts and update features and information
Claim Sticky Posts and update features and information