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About
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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About
Manage all your social media accounts in one place starting from 6$ monthly. Save time by scheduling your posts in advance and staying active all the time. Save your time by using our innovative technology methods, and spend from 10-20 minutes ONLY per day to plan and schedule. Receive detailed reports regarding your performance and evaluate yourself. Family is the most important That’s why we have to provide all the means of a safe and luxurious life. Save time by using auto activities, to reply to comments, messages and reactions automatically. Stay updated and track your competitors’ performance to compare it with your own. Grow your social media presence to step outside your loyal customer circle. Get detailed reports about your online performance and evaluate yourself. Grow your social media presence to increase your sales. Manage all the activities on your account automatically. Post on all social media platforms at the same from any place.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
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Audience
For businesses looking for a management tool for their social media activties
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Company InformationSticky Posts
Sweden
stickyposts.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
YouTube
Facebook Messenger
Google Business Profile
Pinterest
WhatsApp
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Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
YouTube
Facebook Messenger
Google Business Profile
Pinterest
WhatsApp
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