Related Products
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About
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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About
Drive sales to your business with constant branding via Send Social Media’s powerful tools! Automate your entire marketing plan via Twitter, Email, Blog posts, SMS text and much more. Read and respond to what people are saying about your brand across 30+ social networks. Analyze everything including clicks, referrers, shares, comments, views & more with Social Media Analytics dashboard and create detailed custom reports. Join the thousands of franchisors and local businesses that use Send Social Media for Social Media Management. We offer a platform for engaging with customers, measuring results and monitoring your brand across 30+ social networks all at once.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
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Audience
Companies of all sizes looking for an advanced Social Media Marketing solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Company InformationSend Social Media
Founded: 2010
United States
www.sendsocialmedia.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Social Media Marketing Features
Analytics
Supported
Automated Publishing
Supported
Contact Management
Supported
Content Management
Supported
Conversion Tracking
Supported
Customer Targeting
Supported
Keyword Filtering
Supported
Multi-Account Management
Supported
Post Scheduling
Supported
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Integrations
Facebook
Supported
LinkedIn
Supported
X (Twitter)
Supported
Escreen
Not Supported
Facebook Messenger
Supported
Gmail
Not Supported
Google Analytics
Not Supported
Instagram
Supported
Scribd
Not Supported
WhatsApp
Supported
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Integrations
Facebook
Supported
LinkedIn
Supported
X (Twitter)
Supported
Escreen
Supported
Facebook Messenger
Not Supported
Gmail
Supported
Google Analytics
Supported
Instagram
Not Supported
Scribd
Supported
WhatsApp
Not Supported
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