Related Products
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About
Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.
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About
Drive sales to your business with constant branding via Send Social Media’s powerful tools! Automate your entire marketing plan via Twitter, Email, Blog posts, SMS text and much more. Read and respond to what people are saying about your brand across 30+ social networks. Analyze everything including clicks, referrers, shares, comments, views & more with Social Media Analytics dashboard and create detailed custom reports. Join the thousands of franchisors and local businesses that use Send Social Media for Social Media Management. We offer a platform for engaging with customers, measuring results and monitoring your brand across 30+ social networks all at once.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMEs looking for a Social CRM platform to respond to their clients on multiple channels
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Audience
Companies of all sizes looking for an advanced Social Media Marketing solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$49 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/
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Company InformationSend Social Media
Founded: 2010
United States
www.sendsocialmedia.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Social Media Marketing Features
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
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Integrations
Facebook
LinkedIn
X (Twitter)
Escreen
Facebook Messenger
Gmail
Google Analytics
Instagram
Scribd
WhatsApp
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Integrations
Facebook
LinkedIn
X (Twitter)
Escreen
Facebook Messenger
Gmail
Google Analytics
Instagram
Scribd
WhatsApp
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