+
+

Related Products

  • ShareCRM
    56 Ratings
    Visit Website
  • Pipedrive
    10,133 Ratings
    Visit Website
  • Popl
    6,810 Ratings
    Visit Website
  • Act!
    40 Ratings
    Visit Website
  • Zendesk
    7,560 Ratings
    Visit Website
  • BrandMail
    313 Ratings
    Visit Website
  • Admiral
    64 Ratings
    Visit Website
  • Assembled
    239 Ratings
    Visit Website
  • VoucherCart
    58 Ratings
    Visit Website
  • Air
    844 Ratings
    Visit Website

About

Manage your social media CRM operation with teams and tickets gathered on just one platform. Prioritise messages and comments using tickets, enabling your analysts to focus on the most important cases first, configure alerts for critical situations, and create teams and FAQs to simplify and improve customer service. Use Buzzmonitor’s Smart Replies to obtain automatic replies on all social media platforms, facilitating the work of your human resources and providing your customer service team with real-time information. In addition to managing your entire social media customer service operation, you can also manage and reply to emails. This means that if your brand or your client’s brand responds to customers via email, you can keep track of your team’s performance using the same customer service reports and SLA provided by Buzzmonitor for social media.

About

Reply faster, build your brand, and stay true to your style, all without spending endless hours on replies. ReplyPilot is your AI co-pilot for online interactions, crafting quick, personalized replies that match your voice. Keep every interaction authentic and on-brand, effortlessly. It's how ReplyPilot learns your unique tone, style, and even regional slang, ensuring every interaction sounds authentic and true to your brand, whether personal or professional. Effortlessly manage responses across platforms. Customize and post with ease using ReplyPilot. Connect with a global audience. ReplyPilot supports multiple languages. Choose the perfect plan to elevate your social media presence. ReplyPilot prioritizes your data security. All data is encrypted both in transit and at rest, and we comply with major data protection regulations, such as GDPR and CCPA, to keep your information secure. This commitment to security helps protect your sensitive communications from unauthorized access.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs looking for a Social CRM platform to respond to their clients on multiple channels

Audience

Anyone searching for a solution to enhance their social media interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BuzzMonitor
Founded: 2004
Spain
getbuzzmonitor.com/en/social-crm/

Company Information

ReplyPilot
Founded: 2024
replypilot.app/

Alternatives

Alternatives

TypeAce

TypeAce

Toh Kar Le

Categories

Categories

Integrations

Instagram
LinkedIn
X (Twitter)
YouTube
Facebook
Facebook Messenger
Google Chrome
TikTok
WhatsApp

Integrations

Instagram
LinkedIn
X (Twitter)
YouTube
Facebook
Facebook Messenger
Google Chrome
TikTok
WhatsApp
Claim BuzzMonitor and update features and information
Claim BuzzMonitor and update features and information
Claim ReplyPilot and update features and information
Claim ReplyPilot and update features and information