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About

BuySafe instills trust in shoppers through an online shopping guarantee that results in higher conversion rates and repeat buyers. Your shoppers receive three additional benefits with their purchase, free of charge. If your shopper does not receive the products or services ordered in accordance with your terms of service, we’ll help to resolve the problem or issue a refund of up to $1,000. If the price goes down on your site within 30 days of purchase, BuySafe will reimburse your shopper the difference, up to $100. In the event your identity is stolen, during the 30 days of coverage, we will provide access to identity recovery services, and reimburse expenses up to $10,000. The sitewide trustmark is shown in the bottom left or right-hand corner on all pages of your site. New visitors can shop with confidence knowing your site has been verified by a trusted third party. The product page trustmark is shown on each product page, typically under the add to cart button.

About

There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to increase their customers' trust and confidence

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per month
Free Version
Free Trial

Pricing

$ 97 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BuySafe
Founded: 2003
United States
www.buysafe.com/businesses/

Company Information

Rhino Support
Founded: 2010
United States
www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Alternatives

Bolt

Bolt

Bolt Financial

Alternatives

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

BigCommerce
Magento
ShopSite
Shopify
Wix
WooCommerce
WordPress

Integrations

BigCommerce
Magento
ShopSite
Shopify
Wix
WooCommerce
WordPress
Claim BuySafe and update features and information
Claim BuySafe and update features and information
Claim Rhino Support and update features and information
Claim Rhino Support and update features and information