BytePhase

BytePhase

BytePhase Technologies Pvt Ltd
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About

Quickly create recurring subscriptions for your customers. Our automated billing system tracks, monitors and processes monthly invoices. Generate reports on virtually any aspect of your business. From low stock to financial projections we have a way to report on it. Never misplace another repair ticket, failed payment or unsent invoice. SLA Alerts keep track of everything so you don't have to. Quickly and easily accept a customer's payment and apply it to a repair ticket as a deposit. Convert repair tickets into detailed, professional-looking invoices with a single click. Add existing inventory items to repair tickets which will be automatically transferred to invoices. Track when customers open invoices by IP address, time and whether they have been viewed. Use previously added inventory items or easily add, edit and track one-off items on the fly. Tired of rebuilding elaborate invoices? With a single click, clone and assign new invoices.

About

BytePhase is cloud repair shop management software used by 2,000+ repair businesses in 32+ countries. Log a repair ticket in about 60 seconds, track parts and barcoded stock, send quotations for approval, invoice and take payments, and keep customers updated automatically on WhatsApp, SMS and email, with OTP-verified handover. New in 2026: run several businesses from one login, each with its own tax number, logo, invoice numbering, bank details and stock; a native iOS app for iPhone and iPad alongside Android and the web, with no per-device fee; white label on your own domain (paid add-on); and 19+ integrations including WhatsApp, QuickBooks, Xero, Zapier, n8n and Microsoft 365. Also includes a customer portal, AMC contracts, rentals, pickup & drop, commissions and reports, in 8 languages. 15-day free trial.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Computer repair businesses searching for a CRM solution to manage customers and operations

Audience

Mobile, computer, laptop, electronics, appliance and data recovery repair shops and service centres, from single-bench shops to multi-business and multi-branch repair companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Feature is very user friendly and easy to use by engineer also all the task shows under one tab . So free from paper work
  • Having used BytePhase to streamline our sales function has been a huge success. The Sales module gives our team complete control over the entire sales cycle, from lead capture to closure, and we've been able to follow up more readily through utilization of its dashboard, lead tracking, and reminders functionality, and this has meant a vast increase in conversions. And it's very easy to get new sales personnel up and running as it's so user friendly.
  • We get lot of best feature in one software only such as repair ticket management, POS, inventory, purchase, expense and lot of things like this. This software solves many of the problems.
  • BytePhase has been a great asset to our operations, especially when working with annual maintenance contracts. Their AMC module is carefully planned, encompassing as simple a matter as service scheduling to tracking maintenance jobs in real time. The reminders are reliable, and the system never lets service appointments slip through, ever. It has significantly reduced manual faults and instilled a lot of discipline in our repeat service procedures.
  • There are many good things in this software that you can create quotation, Ticket and sales with proper customer information

Cons

  • Must be perpetual version to go economical. Rest all ok no need any extra as all features are available in this CRM.
  • It would be excellent to integrate more advanced analytics and forecast tools into the Sales module to help plan sales strategies.
  • There is not stopping issues i found but somewhere i believe if they provide whatsapp marketing or more marketing option will be helpful and godd to use
  • Our only area of dissatisfaction is the limited ability to customize AMC reports. Additional filters and formats to customize reports according to unique business requirements are desirable.
  • I found that only they can improve the UI for mobile application nothing other than this

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

BusyBench
Founded: 2015
United States
busybench.com

Company Information

BytePhase Technologies Pvt Ltd
Founded: 2020
India
bytephase.com

Alternatives

Alternatives

SmartRepair System

SmartRepair System

Quantumic IT Solutions

Categories

Invoice Generators Supported
Repair Shop Supported

Categories

Appliance Repair Supported

BytePhase helps appliance and AC service businesses manage service jobs, AMC (annual maintenance) contracts, technician assignment, pickup & drop, spare parts, invoices and payments, with automatic WhatsApp, SMS and email updates to customers. Technicians use the native iOS and Android apps; the office uses the web.

Repair Shop Supported

BytePhase is repair shop software for mobile, computer, laptop and electronics repair shops: repair tickets with intake photos and job sheets, spare parts and barcoded stock, quotations, invoices and payments, and automatic WhatsApp, SMS and email status updates. Run several businesses from one login, work from web, iOS or Android, and put the platform on your own domain with white label.

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Integrations

Google Calendar Not Supported
Gupshup Not Supported
Jotform Not Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
PhonePe Not Supported
QuickBooks Online Not Supported
Shiprocket Not Supported
Twilio Not Supported
Typeform Not Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported
n8n Not Supported

Integrations

Google Calendar Supported
Gupshup Supported
Jotform Supported
Mailchimp Supported
Microsoft 365 Supported
PhonePe Supported
QuickBooks Online Supported
Shiprocket Supported
Twilio Supported
Typeform Supported
WhatsApp Supported
Xero Supported
Zapier Supported
n8n Supported
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