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About

Burq is a cloud delivery orchestration platform for retailers, grocers, convenience businesses, distributors, and teams managing orders across locations, carriers, and in-house fleets. It connects with existing order and logistics systems through an API, webhooks, or dashboard. For each order, Burq evaluates provider and fleet options against the delivery promise, availability, and operating rules, then supports dispatch, tracking, rerouting, customer updates, and exception handling. Its Decision Graph records the options, selected action, and reasoning for each order. Teams can use manual, shadow, review, or autonomous decision modes, with human oversight and rules controlling execution. The platform includes provider-network management, driver workflows, delivery performance analysis, billing reconciliation, and QR-based in-store checkout. Burq maintains SOC 2 Type II and ISO 27001 security credentials and has moved more than half a billion dollars in orders across the US and Canada.

About

DingDoong is the must-have app for Shopify merchants who want to streamline their order & delivery management process. With our app, merchants can easily plan their orders ahead of time using our convenient date picker feature, allowing customers to select their preferred delivery or pickup date and time that suits their convenience. In addition, we offer multiple delivery methods, including shipping, local delivery, and store pickup, to help merchants boost their website conversion rate. DingDoong also helps optimize operations and order fulfillment by offering order limits by day or time slot to avoid overworking and over-committing. Plus, our app allows merchants to clearly communicate their business availability with their customers as working days, blackout dates, and cut-off times. With DingDoong, you can manage inventory, plan deliveries, and make your customers happy. Say goodbye to the hassle of order management and hello to an efficient, streamlined process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-store retailers, grocery and convenience, big-and-bulky sellers, and B2B distributors delivering to job sites that move orders across stores, DCs, and delivery providers.

Audience

Florist, Food, Grocery, Bakery, Restaurants, Pharmacy, Jewelry, Apparel/ Stores with local delivery & local pickup options/ Order booking & appointment scheduling (using shopify store)/ Location: United States, Canada, UK, Australia, Philippines, Singapore, Germany, France

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Burq
Founded: 2021
United States
burq.ai/

Company Information

DingDoong
Founded: 2017
Vietnam
dingdoong.io

Alternatives

Alternatives

Dragonfly OS

Dragonfly OS

Dragonfly Tech, Inc.
Dragonfly OS

Dragonfly OS

Dragonfly Tech, Inc.
DingTalk

DingTalk

Alibaba

Categories

Categories

Delivery Management Features

Customer Portal Not Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Not Supported
For Courier Services Not Supported
For Freight Not Supported
For Restaurants Supported
Order Tracking Not Supported
Routing Not Supported
Scheduling Supported
Signature Capture Not Supported
Surveys & Feedback Not Supported

Integrations

DoorDash Supported
Grubhub Supported
Model Context Protocol (MCP) Supported
Roadie Supported
Shipt Supported
Shopify Not Supported
Uber Supported

Integrations

DoorDash Not Supported
Grubhub Not Supported
Model Context Protocol (MCP) Not Supported
Roadie Not Supported
Shipt Not Supported
Shopify Supported
Uber Not Supported
Claim Burq and update features and information
Claim Burq and update features and information
Claim DingDoong and update features and information
Claim DingDoong and update features and information