BulkSMS.com vs. Expert Texting Comparison


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About BulkSMS.com is a leading business messaging platform which enables businesses to quickly and easily engage with their customers through the power of SMS. Users can send personalized bulk SMS campaigns to thousands of contacts at once, or integrate with many popular CRMs to create unique and individual customer experiences. For a more customized/bespoke solution, the robust SMS API offers scalability and reliability to businesses wanting to SMS-enable their own applications or software.	About Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience From SMEs to large Enterprise customers, the solution is trusted by hundreds of thousands of businesses and organisations around the world.	Audience B2B companies looking for an SMS Marketing platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Pricing depends on quantity and region Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.5 / 5 features 4.4 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 2.3 / 5 ease 3.3 / 5 features 3.3 / 5 design 3.3 / 5 support 2.3 / 5 Read all reviews
Pros & Cons from Real Users Pros Morgan assisted me very well, no glitches….KUDOS At first I couldn’t understand but he was patient enough to take me step by step which is very unlikely these days, so once again…..KUDOS to Morgan I would definitely recommend your platform to my fellow creative industry colleagues because the service is awesome I’ve actually used your platform from my club promoting days all the way to my festival days and I still haven’t faced any problems User friendly, affordable, good support from help desk and immediate feedback on emails. Also quick loading of credits if in desperate need. Thank you to the team. Very fast and satisfactory solutions to a few queries i had when setting up. System is flawless and fast. Whether you are reaching out to accounts or support, they get back to you fast and resolve your queries quickly. Great support Easy interface Easy of use Cons Nothing was wrong all was perfect None at this stage, perhaps just a few characters more for the messages. The opt out option may not be immediately obvious to the receiver and it would be good to have opt outs automatically deleted. In all the time we have worked with BulkSMS, I honestly do not have any cons to report on. Nothing	Pros & Cons from Real Users Pros I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning. It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well. I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I Cons I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced. I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!! I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information BulkSMS.com Founded: 2000 South Africa, United Kingdom bulksms.com	Company Information Expert Texting Founded: 2012 United States www.experttexting.com
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Categories Bulk SMS Supported SMS API Supported SMS Marketing Supported	Categories Bulk SMS Supported SMS API Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported
Integrations ActiveCampaign Supported Adobe Marketo Engage Supported Easyflow Supported EngageBay Supported HostBill Supported LeadsBridge Supported Paessler PRTG Supported Quickwork Supported Rayven Supported RemOnline Supported RentGuruz Supported SaveMyLeads Supported Solitics Supported Teamstack Supported VEVS Bike Rental Software Supported VEVS Boat Rental Software Supported VEVS Car Rental Software Supported WHMCS Supported Zapier Supported Zoho Marketing Automation Supported Show More Integrations View All 27 Integrations	Integrations ActiveCampaign Not Supported Adobe Marketo Engage Not Supported Easyflow Not Supported EngageBay Not Supported HostBill Not Supported LeadsBridge Not Supported Paessler PRTG Not Supported Quickwork Not Supported Rayven Not Supported RemOnline Not Supported RentGuruz Not Supported SaveMyLeads Not Supported Solitics Not Supported Teamstack Not Supported VEVS Bike Rental Software Not Supported VEVS Boat Rental Software Not Supported VEVS Car Rental Software Not Supported WHMCS Not Supported Zapier Not Supported Zoho Marketing Automation Not Supported Show More Integrations
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