BulkSMS.com vs. CompleteSMS Comparison


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About BulkSMS is a business messaging platform that enables organizations to send and receive SMS messages, manage bulk texting campaigns, and automate customer communications. The software provides a web-based messaging dashboard, desktop applications, and an SMS API for integrating text messaging into websites, CRM systems, and business applications. Users can send personalized messages, schedule campaigns, manage contact lists, and communicate with customers through two-way SMS conversations. Its messaging capabilities support appointment reminders, payment notifications, authentication codes, promotional campaigns, service alerts, and internal communications. BulkSMS also offers Rich Communication Services (RCS), WhatsApp Business Messaging, customizable sender IDs, delivery reports, and automated message responses. The platform connects to more than 800 mobile networks across over 180 countries, providing international messaging capabilities and flexible usage-based pricing.	About CompleteSMS is a business-SMS platform designed to let companies send and receive text messages from their desktop, mobile device, email, or web browser, without needing a developer. It supports both one-to-one and bulk SMS sends, with full two-way messaging; you can send messages from your browser, email (Gmail or Outlook), spreadsheet, or via API, and recipients’ replies come back into your inbox just like normal messages. CompleteSMS handles contact management (unlimited contacts & lists), message templates, long-text support (up to 765 characters), dedicated local-area numbers (“long codes”), message threading, scheduled sends, and automatic opt-out/blacklist compliance (e.g., handling “STOP” replies). It also offers features like call-forwarding (so customers who call your SMS number are routed to a voice-enabled device), detailed user/usage reporting, delivery & error reports, and support for compliance with regulations such as US 10DLC or country-specific sender-ID rules.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small and medium-sized businesses, enterprises, marketing teams, customer support departments, ecommerce companies, healthcare providers, financial institutions, educational organizations, logistics companies, software developers, and IT teams seeking bulk SMS marketing, automated text notifications, two-way messaging, customer engagement, and API-based business messaging integration	Audience Businesses, organizations or service providers in search of a tool to send SMS messages, for customer reminders, alerts, marketing, customer support or internal communications
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Pricing depends on quantity and region Free Version Not Supported Free Trial Supported	Pricing $30 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.5 / 5 features 4.4 / 5 design 4.3 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Morgan assisted me very well, no glitches….KUDOS At first I couldn’t understand but he was patient enough to take me step by step which is very unlikely these days, so once again…..KUDOS to Morgan I would definitely recommend your platform to my fellow creative industry colleagues because the service is awesome I’ve actually used your platform from my club promoting days all the way to my festival days and I still haven’t faced any problems User friendly, affordable, good support from help desk and immediate feedback on emails. Also quick loading of credits if in desperate need. Thank you to the team. Very fast and satisfactory solutions to a few queries i had when setting up. System is flawless and fast. Whether you are reaching out to accounts or support, they get back to you fast and resolve your queries quickly. Great support Easy interface Easy of use Cons Nothing was wrong all was perfect None at this stage, perhaps just a few characters more for the messages. The opt out option may not be immediately obvious to the receiver and it would be good to have opt outs automatically deleted. In all the time we have worked with BulkSMS, I honestly do not have any cons to report on. Nothing
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information BulkSMS.com Founded: 2000 South Africa bulksms.com	Company Information CompleteSMS Founded: 2001 United States completesms.com
Alternatives Notifyre	Alternatives Twilio Messaging Twilio
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SlickText	Textla
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Africala Africala Technologies Ltd View All	WholesaleSMS View All
Categories Bulk SMS Supported SMS API Supported SMS Marketing Supported	Categories Bulk SMS Supported Business Text Messaging Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations ACTIVE Network Supported Adobe Marketo Engage Supported ClickDimensions Supported DojoExpert Supported Easyflow Supported Freshdesk Supported HostBill Supported LeadsBridge Supported Mailchimp Supported Microsoft Excel Not Supported Microsoft Outlook Not Supported Paessler PRTG Supported Rayven Supported RemOnline Supported RentGuruz Supported Solitics Supported Teamstack Supported Twilio Not Supported VEVS Car Rental Software Supported WHMCS Supported Show More Integrations View All 27 Integrations	Integrations ACTIVE Network Not Supported Adobe Marketo Engage Not Supported ClickDimensions Not Supported DojoExpert Not Supported Easyflow Not Supported Freshdesk Not Supported HostBill Not Supported LeadsBridge Not Supported Mailchimp Not Supported Microsoft Excel Supported Microsoft Outlook Supported Paessler PRTG Not Supported Rayven Not Supported RemOnline Not Supported RentGuruz Not Supported Solitics Not Supported Teamstack Not Supported Twilio Supported VEVS Car Rental Software Not Supported WHMCS Not Supported Show More Integrations View All 4 Integrations
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