Bugzilla vs. Raygun Comparison


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About Bugzilla is server software designed to help you manage software development. Optimized database structure for increased performance and scalability. Excellent security to protect confidentiality. Advanced query tool that can remember your searches. Integrated email capabilities. Editable user profiles and comprehensive email preferences. Comprehensive permissions system. Proven under fire as Mozilla's bug tracking system. A large number of companies, organizations, and projects use Bugzilla. This page showcases a few particularly high-profile or otherwise interesting installations, and also contains a list of public Bugzillas. Includes bug fixes and performance improvements only. No new features or large scale performance improvements. No database schema changes. May contain documentation changes. No changes to templates that aren't part of bug fix, other than typos or grammatical fixes.	About Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone seeking a server software designed to help them manage software development	Audience Software teams and organizations seeking a tool to ensure quality assurance
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $4 per month Starting from just $4 per 10,000 events per month. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
Pros & Cons from Real Users Pros A complete bug tracking solution for both software and hardware related products. All this functionality in an open source software. The latest versions also have the best in class security built in. Cannot expect more! Cons Bugzilla doesn't really offer any customisation mechanisms to remove the clutter. You're more or less stuck with the default UI.	Pros & Cons from Real Users Pros Raygun provides a robust analytic solution to both web and mobile application, In our organization we use Raygun to monitor user analytics on our apps. It monitor user and provide detailed report of metrics like : - How much time user spent on a particular screen. - Most visited screens. - Lag faced by user on a particular screen. Apart from these, Raygun also gives user system and environment information, like OS/Device used by the user to visit the application. Cons The subscription plans are a bit costlier than its competitors, like Sentry and Google Analytics.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Bugzilla www.bugzilla.org	Company Information Raygun Founded: 2012 New Zealand www.raygun.com
Alternatives Bugasura	Alternatives Testim Tricentis
FogBugz Fog Creek Software	Sematext Cloud Sematext Group
Redmine	Dynatrace
devZing	Luciq
Launchpad View All	eG Enterprise eG Innovations View All
Categories Bug Tracking Supported	Categories Application Performance Monitoring (APM) Supported Bug Tracking Supported Digital Experience Monitoring Supported Website Monitoring Supported
Bug Tracking Features Backlog Management Not Supported Filtering Not Supported Issue Tracking Not Supported Release Management Not Supported Task Management Not Supported Ticket Management Not Supported Workflow Management Supported	Bug Tracking Features Backlog Management Supported Filtering Supported Issue Tracking Supported Release Management Supported Task Management Supported Ticket Management Supported Workflow Management Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Not Supported Diagnostic Tools Supported Full Transaction Diagnostics Supported Performance Control Supported Resource Management Not Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Supported Website Monitoring Features Availability Testing Not Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Not Supported Mail Server Monitoring Not Supported Maintenance Scheduling Not Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Not Supported Uptime Reporting Supported
Integrations APIsec Supported Azure Marketplace Supported Bitbucket Not Supported HackerOne Supported Jira Not Supported Kovair QuickSync Supported Migrateq Supported PWSLab Supported Planview Viz Supported Ranorex Studio Supported SessionStack Not Supported StarfishETL Supported TestLodge Supported The GlobalSolutions Supported ThreadFix Supported Veracode Supported Windward Hub Supported Zendesk Not Supported vREST Supported Show More Integrations View All 39 Integrations	Integrations APIsec Not Supported Azure Marketplace Not Supported Bitbucket Supported HackerOne Not Supported Jira Supported Kovair QuickSync Not Supported Migrateq Not Supported PWSLab Not Supported Planview Viz Not Supported Ranorex Studio Not Supported SessionStack Supported StarfishETL Not Supported TestLodge Not Supported The GlobalSolutions Not Supported ThreadFix Not Supported Veracode Not Supported Windward Hub Not Supported Zendesk Supported vREST Not Supported Show More Integrations View All 16 Integrations
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