Bugzilla vs. Jira Comparison


Bugzilla	Jira Atlassian	+	+
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About Bugzilla is server software designed to help you manage software development. Optimized database structure for increased performance and scalability. Excellent security to protect confidentiality. Advanced query tool that can remember your searches. Integrated email capabilities. Editable user profiles and comprehensive email preferences. Comprehensive permissions system. Proven under fire as Mozilla's bug tracking system. A large number of companies, organizations, and projects use Bugzilla. This page showcases a few particularly high-profile or otherwise interesting installations, and also contains a list of public Bugzillas. Includes bug fixes and performance improvements only. No new features or large scale performance improvements. No database schema changes. May contain documentation changes. No changes to templates that aren't part of bug fix, other than typos or grammatical fixes.	About Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Anyone seeking a server software designed to help them manage software development	Audience Software teams of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Free 0-10 Users: Free Standard: $7.50/Month Premium: $14.50/Month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 4.6 / 5 ease 4.2 / 5 features 4.6 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews
Pros & Cons from Real Users Pros A complete bug tracking solution for both software and hardware related products. All this functionality in an open source software. The latest versions also have the best in class security built in. Cannot expect more! Cons Bugzilla doesn't really offer any customisation mechanisms to remove the clutter. You're more or less stuck with the default UI.	Pros & Cons from Real Users Pros The feature that stands out for me is the assignment of tasks and subtasks, as this has allowed me to have a better record and tracking of the processes that must be completed in a project, resulting in having total control and minimizing time losses in case something fails. Jira's customization is unmatched, organizing work with this platform is incredible as it gives total control to customization and even more so when it has different templates that allow streamlining the planning of a project. It has AI integrated into certain tools on this platform, this has helped me generate much more efficient reports, it also integrates with different popular platforms in relation to communication and teamwork. Jira is a brilliant and exceptional tool that provides great features that makes project management easier. I have been using Jira for more than 8 years and it has been of great help to me and my organization. I like the fact that it is so easy to tailor the project management view on Jira to your organization's needs. There are certain capabilities of this software which i like a lot about this software like: 1. Powerful search & filtering capabilities 2. Extensive integrations with Atlassian & third party tools 3. Granular permissions for different team roles 4. Broad ecosystem of Add-ons & apps. Jira provides the full solution with robust and flexible features that allow you to fully manage & automate the workflow of simple, as well as complex projects. It also has rich reporting and analytics. I have been using JIRA for 10+ years. I love it but also hate it at the same time. However the love for it far surpasses the unhappiness! Atlassian has been making the product better the last 2 years and Cloud is by far the best they have ever done. The platform is powerful and the ease of use is improving in each release. At this point there is literally no need to use anything else. Cons Extensive and deep features that require some learning time to be able to use this tool properly. I would like them to simplify the learning process so that it is easier to adapt. In addition, its interface became more complex after applying certain updates, which radically changed how the interface was structured. Although this platform is complex to use, there are certain features that require a bit of tools, especially in the communication part. I feel that my work team has a hard time adapting to maintaining communication within this platform. It seems that Jira does not adapt to the new communication methods that currently exist. To be sincere, there is nothing i dislike about Jira as it meets all my expectations. The clunky interface always makes people a little confused about the features of capabilities of Jira Software, simplifying the same could benefit the users a lot. Due to the extensive features Jira has, the learning curve is quite steep and it is suggested that you invest in training. For junior or small teams JIRA is too much but for any team doing actual product development work this is the tool.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Bugzilla www.bugzilla.org	Company Information Atlassian Founded: 2002 United States www.atlassian.com/software/jira
Alternatives Bugasura	Alternatives Freshservice Freshworks
FogBugz Fog Creek Software	ClickUp
Redmine	Planview AdaptiveWork Planview
devZing	monday AI work platform monday.com
Launchpad View All	nTask View All
Categories Bug Tracking Supported	Categories Agile Project Management Tools Supported AI Productivity Supported AI Project Management Supported Application Development Supported Bug Tracking Supported Business Management Supported Business Process Automation Supported Collaboration Supported Dashboard Supported DevOps Supported Digital Asset Management Supported DORA Metrics Supported Gantt Chart Supported Issue Tracking Supported IT Documentation Supported IT Project Management Supported Kanban Supported Marketing Planning Supported OKR Supported Product Management Supported Product Roadmap Supported Productivity Supported Project Management Supported Project Planning Supported Project Portfolio Management Supported Project Tracking Supported Remote Work Supported Reporting Supported Resource Management Supported Scrum Supported Software Development Life Cycle (SDLC) Supported Strategic Planning Supported Task Management Supported Work Management Supported Workflow Automation Supported Workflow Management Supported
Bug Tracking Features Backlog Management Not Supported Filtering Not Supported Issue Tracking Not Supported Release Management Not Supported Task Management Not Supported Ticket Management Not Supported Workflow Management Supported	Bug Tracking Features Backlog Management Supported Filtering Supported Issue Tracking Supported Release Management Supported Task Management Supported Ticket Management Supported Workflow Management Supported Show More Features Application Development Features Access Controls/Permissions Supported Code Assistance Supported Code Refactoring Supported Collaboration Tools Supported Compatibility Testing Supported Data Modeling Supported Debugging Supported Deployment Management Supported Graphical User Interface Not Supported Mobile Development Supported No-Code Not Supported Reporting/Analytics Supported Software Development Supported Source Control Supported Testing Management Supported Version Control Supported Web App Development Supported DevOps Features Approval Workflow Supported Dashboard Not Supported KPIs Not Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Supported Timeline Management Not Supported Troubleshooting Reports Not Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Not Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported Kanban Features Collaboration Tools Supported Dependency Tracking Supported KPI Monitoring Not Supported Milestone Tracking Supported Multi-Board Supported Prioritization Not Supported Project Planning Not Supported Roadmapping Supported Supports Scrum Supported Task Management Supported Time Tracking Supported Project Management Features Agile Methodologies Supported Budget Management Not Supported Client Portal Supported Collaboration Tools Not Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Supported Portfolio Management Supported Resource Management Not Supported Time & Expense Tracking Not Supported Traditional Methodologies Supported Scrum Features Backlog Management Supported Collaboration Board Supported Daily Reports Supported Iteration Management Supported KPI Monitoring Not Supported Milestone Tracking Supported Prioritization Supported Progress Tracking Supported Release Planning Supported Roadmapping Supported Sprint Planning Supported Task Management Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported
Integrations APIsec Supported Azure Marketplace Supported Bountysource Supported Bugsnag Supported HackerOne Supported HuLoop Supported Hughes Systique UTAF Supported Klaros-Testmanagement Supported Kovair QuickSync Supported Lyftrondata Supported Open Bug Bounty Supported PWSLab Supported Panaya Supported Peaka Supported Rommana ALM Supported TestComplete Supported Testsigma Supported Testuff Supported Veracode Supported Yethi Tenjin Supported Show More Integrations View All 39 Integrations	Integrations APIsec Supported Azure Marketplace Supported Bountysource Supported Bugsnag Supported HackerOne Supported HuLoop Supported Hughes Systique UTAF Supported Klaros-Testmanagement Supported Kovair QuickSync Supported Lyftrondata Supported Open Bug Bounty Supported PWSLab Supported Panaya Supported Peaka Supported Rommana ALM Supported TestComplete Supported Testsigma Supported Testuff Supported Veracode Supported Yethi Tenjin Supported Show More Integrations View All 2099 Integrations
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