Bugfender

Bugfender

Beenario
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+

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About

Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.

About

Instabug provides in-app feedback and bug reporting to mobile apps. After integrating the SDK, it allows you to have seamless two-way communication with users or testers while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool. Expand your mobile team's understanding of performance and user experience to enable faster fix times, precise performance metrics and error prioritization. With visibility into 100% of user sessions, quickly prioritize to focus on the issues that matter most to you and your user’s experience. Quickly integrate instabug to your apps with a single line of code. Instabug enables your team to find the balance between new feature development and stability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

App developers looking for a log storage service that logs all bugs on all devices and sends the results in seconds

Audience

Companies searching for a solution to monitor, prioritize, and debug performance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€29 per month
All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption.
Free Version Supported
Free Trial Supported

Pricing

$83.00/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • My agency works with a variety of apps and we used to rely on Crashlytics for everything. The problem we kept running into when diagnosing crash reports was not being able to get insight into what happened leading up to the crash. So, we went looking for a tool that had continuous logging. We were recommended Sentry, but they actually don't have continuous logging. After doing some research, we found Bugfender and we've been able to address issues much more effectively. Fortunately, Bugfender is much more affordable than Sentry, which is always a plus.

Cons

  • The pricing page was in Euros (not USD) which made me assume the tool wasn't built for US companies. After checking in with the team I was able to confirm they were setup to support US-companies, they just like having Euros to convey that they are compliant with EU privacy standards (which are more stringent than the US).

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Beenario
Founded: 2014
Germany
bugfender.com

Company Information

Instabug
Founded: 2012
United States
instabug.com

Alternatives

Alternatives

Kualitee

Kualitee

Kualitatem
Bugfender

Bugfender

Beenario
Sematext Cloud

Sematext Cloud

Sematext Group
EasyQA

EasyQA

ThinkMobiles

Categories

Categories

Bug Tracking Supported
Debugging Supported

Bug Tracking Features

Backlog Management Supported
Filtering Not Supported
Issue Tracking Supported
Release Management Not Supported
Task Management Not Supported
Ticket Management Supported
Workflow Management Not Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Not Supported
Debugging Supported
Deployment Management Not Supported
Graphical User Interface Supported
Mobile Development Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Not Supported
Testing Management Supported
Version Control Not Supported
Web App Development Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Not Supported
Trace Individual Transactions Supported

Issue Tracking Features

Assignment Management Not Supported
Dashboard Supported
Escalation Management Not Supported
Issue Auditing Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Not Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Not Supported
Data Visualization Supported
Event Logs Supported
Network Logs Not Supported
Remediation Not Supported
Syslogs Not Supported
Thresholds Not Supported
Web Logs Supported

Website Monitoring Features

Availability Testing Not Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Not Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Not Supported
Real Time Monitoring Not Supported
Transaction Monitoring Not Supported
Uptime Reporting Not Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

Integrations

Basecamp Supported
Bitbucket Supported
Freshdesk Supported
GitHub Supported
Jira Supported
Jira Work Management Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zendesk Supported
AccessOwl Not Supported
Apache Cordova Not Supported
Asana Not Supported
Front Not Supported
Intercom Supported
Jira Service Management Not Supported
Redbooth Supported
Shift Not Supported
Teamwork.com Not Supported
Zapier Supported

Integrations

Basecamp Supported
Bitbucket Supported
Freshdesk Supported
GitHub Supported
Jira Supported
Jira Work Management Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zendesk Supported
AccessOwl Supported
Apache Cordova Supported
Asana Supported
Front Supported
Intercom Not Supported
Jira Service Management Supported
Redbooth Not Supported
Shift Supported
Teamwork.com Supported
Zapier Not Supported
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